Emma Ryan Email & Phone Number

Cannock, England, United Kingdom

Cannock, Staffordshire, United Kingdom

Ensuring aspects of the service center are running efficiently to keep business moving. My main role within the team is to plan/support the bespoke Hyster & Yale telemetry system.• Planning aftermarket fitment directly with Hyster & Yale.• Completing new and existing customers needs and wants within the telemetry system.• Sending recommended settings ensuring the system works efficiently for each and every customer individually.• Carried out over the phone training to customers on the telemetry portal when required.• Raise breakdowns when required.Further to this I have also completed other other day to day duties including:• Call out Rota updates.• General telephone/email enquiries for inbound and outbound training records.• Offer and book in engineer training as part of holiday cover.

Cannock, Staffordshire, United Kingdom

Returned in 2015 at Norton commercials request due to being a great asset with extensive experience. Working to tight SLA’s, being geographically and logically minded.Managing a team of engineers• Delegating planned and reactive work to them daily and in advance for the likes of TGI Fridays, Whitehead,Costa Coffee and many more.• Capture service data and input onto internal and external portals.• Maintaining effective communication with both internal and external customers keeping them informed and resolving problems promptly.

Cannock, Staffordshire, United Kingdom

My Duties included face-to-face customer service, cash handling and cleaning. This involved assisting customers, being responsible for cashing up on the end of my shift and ensuring the allocated area was clean and presentable.

Stafford, Staffordshire, United Kingdom

Staffordshire County Council (Chief executive’s office).My duties included filing, data entry, scanning and photocopying. Presenting an organized approach to fulfill basic administration tasks. I took this position to familiarize myself with the skills and expectations of a workplace.

Btec National Diploma In Photography, Photography, Merit.Pass.Pass Triple Grade

Btec National Diploma in Photography.

Gcse