Manage high volume project to track and process documentation from borrowers; compile weekly productivity project reports and deliver to management for HUD contractual deliverables. · Respond to customer requests for payoffs for HECM/reverse mortgages.· Accurately log in Partial Claim documents; notarize Subordinations, Certificate of Indebtedness (COI), and mortgage Lien Releases.  ·    Assist with projects to manually complete servicing task updates in systems. · Follow proper procedures for servicing tasks; ensure compliance with HUD contractual deliverables, and state, federal, agency regulations for mortgage servicing activities.· Attend meetings with client, vendors, and staff to take notes and distribute to executive management. · Assist with new hire and termination paperwork of staff; responsible for submission of timesheets for temporary staff; submit employee requests for system and security access. · Maintain files and filing system for all company personnel.

Received and dispatched service calls in a timely manner; accurately created work tickets for repair technician via electronic database.· Provided excellent customer service to on site visitors; scheduled/received beverage orders for specific sites; answered all incoming calls and inquiries about company.· Set and distributed on-call schedule for weekend operations.· Created invoices for beverage orders.· General administrative duties including: inventoried, ordered, and stocked office supplies; processed mail.

Greet customers in a friendly and professional manner; Assist prospective tenants in finding units best suited for their needs; Insure all paper work is filled out correctly and completely; Collect and keep detailed record of all transactions;

Greeted, directed and scheduled patients; initiated new patient charts while maintaining patient confidentiality at all times; performed data entry; summarized and reported daily business activity; collected payment for services; answered telephones.

As Hostess, coordinated activities of Servers to provide fast, courteous service; promoted to Server position in January 2005. Effectively managed multiple tasks in a friendly, fast-paced environment; promoted daily specials, described menu items and cooking methods, accurately preparing itemized checks, reconciled daily sales receipts.

Assisted with data entry projects, maintained/updated personnel files; performed clerical duties such as assisting with email correspondence, answering telephones, filing.

Collected and processed lab specimen in a timely and professional manner. Logged and entered data in system of record, preparing specimen for testing, ensured proper environment for specimen collection and confirmed accurate containment, communicated medical staff to order correct tests, tracked specimen and ensured processing within required timeframes, preparing specimen and requisitions for shipment to outside labs.

Provide technical assistance to new and existing customers to troubleshoot and resolve product and service issues in a timely manner. Coordinated with technicians and customers to schedule service calls; set up accounts with new customers; assisted customers with billing questions, processed payments.

Provided exceptional customer service and a unique dining experience. Effectively executed a unique serving method, described menu items, promoted nightly specials; accurately prepared itemized checks and reconciled daily sales receipts.