Emma Soloway Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois

Greater Chicago Area

• Served as lead for the successful implementation of over 40 hospitals clinical data feeds into Vizient’s Clinical Data base (CDB). • Accomplished implementations by exhibiting extensive knowledge and insight in hospital billing data, electronic medical records, frontend reporting capabilities, and general clinical data knowledge. • Facilitated weekly client meetings on an ongoing basis that required extensive client collaboration in which I presented data results, followed up on action items, presented new developments and provided ad hoc client training. • Analyzed data quality and provided member facing data highly detailed excel reports where I reviewed data inconsistencies, potential areas of improvement, and validation requests. • Completed presentations in front of variety of different individuals on the client side which oftentimes included C-Suite level executives on topics including but not limited to: Vizient product offerings, data quality reports, the Vizient data implementation process and database reporting capabilities. • Reviewed positively by clients in which I was described as dedicated, knowledgeable, positive, quick to correspond and enjoyable to work with. • Created internal training material for new hires that reviewed the detailed data implementation process from start to end.• Planned team events and participated in the planning committee for Vizient’s diversity initiative.

Chicago, Illinois

• Management and management liaison:o Supervised and effectively led 20+ Community Care Coordinators and 10+ in-office support staff on their on duties, which included, but are not limited to: managing a caseload, completing assessments, coordinating in-home healthcare services, managing a waiver, liaising between member and provider, and completing post hospital discharge continuity of care o Individually interfaced and supervised the working relationship between Meridian and external (NorthShore Health System and Advocate Health Care) Community Care Coordinator contractorso Organized events for team members (managers and Community Care Coordinators) for skills development (e.g., engagement, motivation, performance) • Medicaid/Medicare contract compliance and operations supervisor: o Generated Microsoft Excel reports based on contract requirements that ensured that Community Care Coordinators identified what needed to be accomplished to remain contractually complaint and ensure that Key Performance Indicators were meto Developed and implemented contract compliant policies and procedures that were designed to reduce the cost of healthcare interventions o Cultivated relationships between the Community Care Coordination department with the Utilization Management, Claims, Enrollment and Provider Network departments to ensure that Medicaid members received high quality care and continuity of care o Active participant in preparation and presentation for HFS and CMS audits• Analyst:o Analyzed Population Health data and created user-friendly reports for department-wide usage o Managed department reporting of Key Performance Indicators o Developed reports based on data that tracked Community Care Coordinators production and compliance o Collaborated with a team of analysts on creating complex staffing projections that were presented to executive leadership

Detroit

Responsibilities: Care Coordinator, Medicare/Medicaid, March 2015 – March 2016• Case management for 100 Medicare/Medicaid memberso Conducted extensive health assessmentso Developed detailed plans of care• Trained new employeesAwards/Achievements/Extracurricular Activities:• Consistently recognized for compliant caseload management• Awarded the Departmental Passion Award, October 2016• Volunteer for softball, decorating during holiday season, kitchen duty, taking minutes, community events, leading team building exercises

Birmingham, Michigan

Greater Detroit Area

• Design creative group workshops for participants in the areas of career preparation, fitness, cultural arts, life skills, and safe sex education• Create workshops and programs with an overarching goal of teaching the participants' leadership skills, conflict resolution, communication, and team building• Remain accountable for the participant’s progress of individual goals • Advocate for participants on community, interpersonal, and family challenges

Chicago

• Creative marketing to maintain high enrollment and excellent community relations • Developed a creative, personalized, and age appropriate curriculum in accordance with CHALK preschool’s principles• Created comprehensive child assessments and evaluations of progress, and provided areas of improvement for each of the 25 children in the class• Wrote monthly newsletters to parents describing the children’s activities • Worked cooperatively with a co-teacher; developed skills in effective and clear communication

• Assisted in office management, including: filing, answering phones, giving tours of the facility, reaching out to community partners, and costumer service • Created age appropriate programming designed to improve cognitive and behavioral development • Provided teacher support through developing interventions for young children designed to help with behavioral challenges • Complied research on infant mental health practices for teachers professional development• Extensively researched best practices in regards to the use of technology in the classroom for small children

• Analyzed juvenile cases dealing with, but not limited to: domestic violence, neglect, and substance abuse • Developed interventions for clients that were geared toward positive behavioral changes and eventual community involvement • Connected clients to community resources such as therapy, community events, community organizations and community outreach programs • Demonstrated significant knowledge about the juvenile/family judicial system and functions to supervisors and clients• Conducted extensive interviews with clients and clients’ families about home life, school life, and community involvement • Created comprehensive well-written reports based on prior interviews with clients and clients’ families in which I ultimately presented to judges, referees, and lawyers at the Lansing Circuit Court

Master'S Degree, Social Work

Bachelor Of Arts (B.A.), Social Work

Jewish Studies

Education record

Education record