Coaching individuals and teams through various scenarios to support personal growth, development and team building. Completed the Coactive Training Institute (CTI) certification program in April 2021, enhancing coaching skills and methodologies.

Key Focus: Analyze internal operations to identifying improvement opportunities. Develop strategies and set operational guidelines and policies. Roles & Responsibilities: conducted comprehensive audits of department procedures to optimize efficiency and compliance – reviewed organizational insurance policies and benefits to ensure alignment with company objectives – established effective communication channels between staff and outsourced HR provider to streamline HR operations – designed and implemented robust onboarding, recruitment and termination processes to enhance employee experience – developed protocols for secure storage and management of all HR records in compliance with regulatory requirements – initiated and facilitated Town Hall meetings to foster engagement and alignment across the organization – rolled out a comprehensive training plan for staff and senior executives to enhance skills and performance.

Key Focus: Key person in planning the transition of small privately owned business through acquisition process by PE and integration of business systems, practices and new product. Integrated seconded staff from UK into Aardvark team. Relocation of UK staff to West Coast office with visa, accommodation, benefits. Transition from old operating system to new CRM and rebranding of all materials. Recruitment of new team to increase product offering with new induction process. Move to new office space and organization of increased workforce, upgraded IT systems ~ supporting 25% growth year on year whilst maintaining profitability and high staff retention ~ Point of contact for all tax and legal matters ~ introduction of protocols and financial controls ~ management accounts ~ management of overheads, establishment of local management team to underpin and establish growth in US market and organizational scaling ~ strong communication and collaboration with UK HQ being at the center of the global transition

Key Focus: To support launch of UK safari business in US ~ business start up as US entity ~ financial management through management accounting and business organizational support to establish proven business model ~ sustained organic growth through word of mouth and recommendation maintaining ROI by UK stakeholders ~ preparation for acquisition by The Luxury Travel Group, UK, part of Inflexion PE portfolio.

Key Focus: startup African Safari tour operator in UK – Oct ’99 - through financial management and commercial strategy established competitive share of the market in UK with ultimate expansion to the US. Initially forming business plan, raising funds and management of investors followed by introduction of robust financial controls including KPIs and foreign exchange management whilst building a profitable and steady growth strategy.