Emma Stefulj work email
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Emma Stefulj personal email
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My experience is in multiple customer service-oriented positions, including Front Office Operations and Food and Beverage services for over 10 years, in which I have gained many valuable skills and attributes relevant to the successful day-to-day running of the business at hand.My passion is customer service; I am dedicated to the well-beings of guests at all times, and will make my best effort to go above and beyond to accommodate any wants or needs at any given time.
Lewis Hotels
View- Website:
- lewishotels.com.au
- Employees:
- 42
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Venue Manager And LicenseeLewis HotelsSydney, Nsw, Au -
Venue Manager/LicenseeLewis Hotels May 2023 - PresentKogarah, New South Wales, Australia -
Venue ManagerLewis Hotels Aug 2022 - May 2023Beverly Hills, New South Wales, Australia -
Assistant Hotel ManagerLewis Hotels Sep 2020 - Aug 2022Marrickville, New South Wales, Australia -
Food And Beverage ManagerRydges Hotels & Resorts Jul 2018 - Sep 2020North Sydney, New South Wales, Australia -
Assistant Restaurant ManagerSeagrass Boutique Hospitality Group Oct 2015 - Jul 2018Cockle Bay, SydneyHunter & Barrel is a unique, vibrant bar and restaurant which celebrates quality meat through warm and hearty dishes and delivers exciting craft beverages from a barrel. The assistant restaurant manager is responsible for day-to-day operations of the restaurant, including the co-ordination of service, supervision and support of waitstaff, as well as weekly and monthly stocktake procedures, daily and weekly timekeeping, and ongoing training. -
Food And Beverage SupervisorBanff Park Lodge Oct 2014 - Aug 2015Chinook RestaurantResponsible for the day-to-day operation of the Banff Park Lodge's all-day family restaurant, the Chinook, the supervisor co-ordinates daily breakfast, lunch and dinner services with an emphasis on excellent, consistent customer service. -
Front Desk Team LeaderBrewster Travel Canada Apr 2014 - Oct 2014Glacier View Inn, Columbia Icefield Glacier AdventureProviding a friendly, warm and pleasant atmosphere as guests enter the hotel lobby is essential to the positive beginning of a unique experience. Utilizing over 10 years of customer service, teamwork, time management skill and hospitality experience, responsibilities include:* Interacting with guests, customers, staff and vendors* Training and motivating staff to provide excellent customer service through teamwork and individually* Weekly scheduling and timekeeping*… Show more Providing a friendly, warm and pleasant atmosphere as guests enter the hotel lobby is essential to the positive beginning of a unique experience. Utilizing over 10 years of customer service, teamwork, time management skill and hospitality experience, responsibilities include:* Interacting with guests, customers, staff and vendors* Training and motivating staff to provide excellent customer service through teamwork and individually* Weekly scheduling and timekeeping* Completing opening and end of day tasks to ensure smooth operations of hotel* Completion of essential reports, including occupancy, inventory, cash reconciliation and night audit* Proficiency with RoomMaster hotel management system* Distribution of tour group baggage and room assignments* Assisting other departments as neededReporting to both Director of Guest Experience Steve McFadden, I have developed and honed my hospitality and business skills with an emphasis on customer service and teamwork while providing guidance and training. Show less -
Front Desk AttendantThe Lake Louise Ski Resort Nov 2013 - Apr 2014The Great Divide LodgeThe first person guests come see as they walk in, the Front Desk is the main area of communication for The Great Divide Lodge, part of the Lake Louise Ski Resort. Utilizing over 10 years of customer service, teamwork, time management skill and hospitality experience, responsibilities include:* Interacting with guests, customers, staff and vendors* Training and motivating staff to provide excellent customer service through teamwork and individually* Completing opening and end of… Show more The first person guests come see as they walk in, the Front Desk is the main area of communication for The Great Divide Lodge, part of the Lake Louise Ski Resort. Utilizing over 10 years of customer service, teamwork, time management skill and hospitality experience, responsibilities include:* Interacting with guests, customers, staff and vendors* Training and motivating staff to provide excellent customer service through teamwork and individually* Completing opening and end of day tasks to ensure smooth operations of hotel* Completion of essential reports, including occupancy, inventory, cash reconciliation and night audit* Proficiency with RoomMaster hotel management system* Maintaining excellent cleanliness and public health standards of common areas, including dining room, bar, sauna, lounge areas and communal fireplace.* Assisting other departments as neededReporting to both Front Desk Supervisor Jasmine Egan and Lodge Manager Jordan Egan, I have developed and honed my hospitality and business skills with an emphasis on customer service and teamwork under their guidance. Show less -
HousekeepingThe Lake Louise Ski Resort Jun 2013 - Nov 2013The Great Divide Lodge• Maintaining excellent cleanliness, hygiene and public health standards of all common areas and guest rooms• Inventory control and ordering of housekeeping products and linen requirements• Adherence to deadlines and time management -
ServerSugar And Plumm Jul 2012 - May 2013Upper West Side, Ny• Customer service – customer interaction, order taking, conflict resolution and problem solving• Food and beverage table service, including wine service and party/events service• Multi-tasking to ensure smooth flow of the dining room
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Ikea Food Services Co-WorkerIkea Oct 2008 - Jun 2012Logan• Assisted with the management of the business• Supervised training of new co-workers and cross-training of existing co-workers • Customer service – processing of transactions, customer interaction, conflict resolution and problem solving• Adherence to Food Safety regulations and guidelines• Extensive Food Safety, Workplace Health and Safety, and Manual Handling training
Emma Stefulj Skills
Emma Stefulj Education Details
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International Tourism And Hotel Management -
International Business -
Victoria Point State High SchoolHigh School Certificate
Frequently Asked Questions about Emma Stefulj
What company does Emma Stefulj work for?
Emma Stefulj works for Lewis Hotels
What is Emma Stefulj's role at the current company?
Emma Stefulj's current role is Venue Manager and Licensee.
What is Emma Stefulj's email address?
Emma Stefulj's email address is em****@****.com.au
What schools did Emma Stefulj attend?
Emma Stefulj attended Griffith University, Griffith University, Victoria Point State High School.
What skills is Emma Stefulj known for?
Emma Stefulj has skills like Hotels, Food And Beverage, Hotel Management, Inventory Management, Visual Merchandising, Merchandising, Store Management, Retail, Hospitality, Front Office, Hospitality Industry, Customer Service.
Who are Emma Stefulj's colleagues?
Emma Stefulj's colleagues are Morgan Okusitino, Kayeon Choi, Martin R, Ryan Chan, Bianca Ficarra, Ashley Corne, Jenny Tauiliili.
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