Emma Strange Email & Phone Number

London, England, GB

London

Head of Customer Services at Rethink Academy, a leading global vocational company empowering entrepreneurs worldwide to either start or scale their online businesses. Led, nurtured and expanded teams for growth and high performance (supporting thousands of clients annually), while occupying a pivotal position within the senior leadership team, actively.

London

Worked in partnership with a leading global health and wellness company within team marketing, who value people first and profit second. Helped individuals set up home-based businesses, mentored and coached these new business owners to help them grow their business to achieve their goals.

West London

In a pivotal leadership position at UCB, a major biopharmaceutical industry player, masterminded the management and guidance of a dynamic team of 14 direct reports, encompassing Senior Clinical Site Managers (SCSMs) and Clinical Site Managers (CSMs), plus their teams, across key regions — US, Australia, Europe, and Southeast Asia. Spearheaded talent.

West London

In this role, substantial contributions were made to a significant paediatric asthma study, alongside an adult monocenter allergy study. The position entailed meticulous data collection, analysis, and safeguarding the research's integrity, spanning from site evaluation, initiation, monitoring, and through to closeout.Key Contributions:- Stakeholder.

Marlow

As a Clinical Research Associate at IQVIA (formerly Innovex), held a crucial role in a significant phase four Multicenter Research Ethics Committee (MREC) study focused on heart and lung transplantation, ensuring strict compliance with ICH GCP guidelines.Key Contributions:- Conducted thorough site selection and pre-study visits, ensuring optimal site.

Marlow

In this role, dedicated efforts were directed towards the comprehensive management of a SAMM study (Safety Assessment of Marketed Medicines) within heart and lung transplantation, with a focus on SE England and Northern Ireland. The role encompassed:- Gaining extensive knowledge of SAMM Guidelines and transplantation processes, providing valuable insights.

London

At one of the world's leading drug research units for Phase One and Two studies, providing services for major pharmaceutical companies, the role of a Research Nurse was instrumental. Responsibilities encompassed conducting clinical trials in strict compliance with ICH GCP and Standard Operating Procedures, always prioritising the safety, well-being, and.

In various nursing roles across international settings, a wide array of skills crucial for healthcare provision and customer-focused roles have been honed. These experiences have not only developed core nursing competencies but also instilled adaptability, resilience, and a strong empathetic approach, all of which are paramount in the field of customer.

Bachelor Of Science Hons (Bsc), Nursing, 2 (1)

Diploma (He) Nursing

Diploma In French