Emma Sutcliffe Email & Phone Number

Amersham, GB

Denham, England, United Kingdom

Denham, England, United Kingdom

Denham, England, United Kingdom

Promoted to the role of Chair of the Symposium Committee at SAFE Association. Responsible for the organisation of the 61st Annual SAFE Symposium, held in Virginia Beach, Virginia, USA.

Representing Martin-Baker on the Board of the SAFE Association. Held the position of Co-Chair in the organisation of the 60th SAFE Symposium held in Mobile, Alabama, USA.The Symposium is comprised of industry exhibits, technical paper and panel sessions, workshops, lectures, and product demonstrations over a three day period. The SAFE Symposium is attended.

London, United Kingdom

• Assisting the Events Manager with the planning of industry specific networking events for senior executives (FTSE 100 equivalent) in private and public sector organisations
• Running of events – organising venue staff on arrival, checking catering, AV preparations, managing the 30+ event staff to ensure smooth running
• Preparations prior to event including packing event kit, booking security/van hire, catering, printing of guest, staff and team badges
• Venue research including site surveys and negotiation
• Arranging annual staff summer and Christmas parties
• Using mail merge toolkit to send and manage emails to 1,000+ individuals

• Supervising 10 checkout and customer service staff including planning daily staff rota and duties
• Responsible for customer refunds and assisting younger colleagues with underage restricted sales
• Working at Customer Services Desk answering customer queries and resolving problems
• Working as a cash office trained Partner on branch finances. Including running of sales reports and audits, cash allocation, cashing up and safe storage of daily takings
• Training new customer service staff and ensuring correct procedures are followed
• Greeting customers and ensuring good product presentation as a Customer Service Ambassador

London, United Kingdom

At the University's open days and UCAS fairs, I worked as a Student Ambassador for Pearson Business School. My responsibilities included:- Being a key, positive representative of the university to encourage prospective students to apply.- Answering prospective student and parent questions regarding any queries they may have.- Working closely with the.

London, United Kingdom

• Created bespoke packages/proposals for group event bookings using Upmail system
• Contributed/confirmed events worth a total revenue of £18,148.50
• Contacted social media influencers for exposure opportunities
• Research for 2018 Sales and Marketing Plans for competitor hotels and event spaces
• Creation of blog posts for wedding sites

London, United Kingdom

During the two months I spent at The Montague on the Gardens Hotel I completed tasks and learnt many Events Management skills including:- Using Maestro Sales and Catering system to search and make bookings- Learning how to create client invoices- Creating Function Sheets and distributing them to members of staff and clients - Creating individual client.

Ba Hons, Business Management With Marketing, 2:1

A Levels, Business, English Language, Geography

Activities and Societies: Joint Choir, School Choir, Senior Vocal Group, Orchestra, Ski team, Fencing team