Emma Sutter Email & Phone Number

Vero Beach, FL, United States

Waterloo, Wisconsin

Perform monthly bank reconciliations.Contribute to monthly closes & submission of accurate financial results.Complete budget, forecast & actuals for Trek Hospitality & Global Fixed Assets.Provide global project support with Trek's subsidiary offices as needed.Support the Consolidations Manager on master data responsibilities.Assist with annual audit &.

Madison, Wisconsin

Process Inventory vendor invoices per payment termsRespond to vendor inquiriesEnforce & review reimbursement policies on employee expense reportsMaintain & organize team SOP documentationAudit Inventory freight account Generate month end reporting; primarily responsible for employee expenses accrual, Inventory & Non-Inventory payment SLAs.

Beaver Dam, Wisconsin

Assistant to the General Manager.Supervised, scheduled & trained all Front Desk Representatives on brand standards,computer system & high-quality customer service.Processed accounts receivable & payable, balanced night audit, processed payroll,analyzed & implemented the budget.Guest relations, sales calls & other assignments as assigned.

Alumni House

Communicate effectively and provide excellent Customer Service to all Alumni House guests.Manage reservations and requests through emails and phone calls, responding in a timely manner.Prepare reservation forms, keys and rooms for guests.Train staff on taking reservation requests as well as check-in process.Responsible for payments, collecting and.

Winona, MN

Lead perspective students and their families through the various Residence Halls. Inform of all accommodations within the Residence Halls.Strengthen customer service and communication skills.Responsible for the handling of tour keys.

Sheehan Hall

A resource and friend to residents. Help freshman make an easy transition into college life.Plan programs and activities that are educational, diverse, inclusive, community builders and for the positive well being of residents. Enforce policies of Winona State University.Maintain a positive and welcoming living/learning environment.Trained in and respond.

Collaborated on a team of fellow Resident Assistants and Hall Director to provide a comfortable living environment for residents in the summer months. Planned inviting programs for residents.Completed administrative work throughout the summer.Assisted in work around campus as asked.Trained in the responsibilities of the position such as policies of Housing.

Oversee all activities of current projects.Speak to groups informing audience of Stage 1 Group and opportunities for fellow students as well as community members.Communicate all information between all involved people about next steps and to check in, delegating assignments. Develop business plans for projects to follow.Act as the face of Stage 1 Group.

Establish excellent customer service skills.Increase development of time management skills.Work as a team player with co-workers but independence is important in the job.Take inventory of products and responsibility for money of sales.

Maintained the front of the house.Seated customers to their tables.A helping hand to waiters and waitresses.Answered phone calls.Bused tables and repapered them.Developed work ethic, communication skills and welcoming customer service skills.

Bachelor Of Science Degree, Business Administration Major, Accounting Minor, 3.96

Activities and Societies: Supervisor Training, Stage 1 Group, Housing and Residence Life, Alpha Lambda Delta, Emerging and Advancing.

Education record

Activities and Societies: SWAZZ vocal jazz singing performance group Varsity Golf Team - Captain 2006, 2007, 2008 seasons Varsity Track.