Emma Thorpe's Location
Leicester, England, United Kingdom, United Kingdom
About Emma Thorpe
PERSONAL SUMMARY๐ช๐๐๐๐๐๐๐๐Business Centre Coordinator with dbs Managed Offices.And EMMAโs Personal and Virtual Assistant Services: Supporting small to medium large businesses and entrepreneurs with Personal and Virtual Assistance on their business day-to-day tasks, with efficiency in mind. Require support on your day-to-day with a variety of tasks but unsure where to start? ๐Not in a position to hire multiple job postings and need a go-to individual to help support your business? ๐ผTackle your task lists efficiently with reliability ๐คemmas-pa-services@outlook.com๐ฎ๐๐ ๐๐ ๐๐๐๐ ๐๐๐ A huge lover of travel.๐โโ๏ธ Ex-semi professional swimmer: County, Age Group and Midland champion.๐ง Favourite podcasts: 6degrees with Jamie Laing & Spencer Matthews / Steven Bartlett Diary of a CEO / BigFish by Spencer Matthews, Private Parts by Jamie Laing ๐ถ First ever concert: Sugababes โ๏ธ I travelled the West Coast of America for a month, including LA, San Diego, Santa Barbara, Yosemite, Nevada, Las Vegas, San Fran and places in-between - it was the most incredible trip ever!๐ Best act you've seen live? Chase & Status, Sub Focus and Disciples live at Amnesia, Ibiza - all in the same night!๐ Most beautiful place you've visited? Croatia (Dubrovnik, Hvar, Split) / Lake Havasu, Yosemite USA.๐บ Guilty pleasure tv shows: Made in Chelsea, TOWIE. My Go-to feel good show: FRIENDS.๐ถ I am THE biggest dog lover you'll ever meet! Previous black lab owner.๐ In year 2018 I travelled to: Budapest, Dubrovnik, Frankfurt, Dublin, Mexico and Dubai!๐ Forever been drawn to interior design, retail design, property/property development, fashion and makeup artistry.๐ฐ๐๐ ๐๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐_A hardworking and enthusiastic individual striving to achieve within business engagement/development. _Possess great organisational, forward thinking, communicational and social skills._Ability to maintain structured point of actions and prioritise projects efficiently._Capacity to work well under pressure and within strict deadlines. _Work well at self-initiated tasks, in small and/or large teams. ๐ถ๐๐๐ ๐๐๐ ๐๐๐๐๐๐ป I have gained a variety of experience across many sectors, inclusive of:Retail, VM (shop floor), Marketing/Client Servicing within Retail Point of Sale, Childcare, Senior Care, retail servicing and the Make-up industry. ๐ฏ๐๐๐๐๐ ๐ฌ๐ ๐๐๐๐๐๐๐๐ฅ๏ธ Higher National Diploma (HND) in Graphic Design ๐ฉโ๐ Bachelor of Honours Degree in Visual Media
Emma Thorpe's Current Company Details
Emma Thorpe Work Experience Details
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Sales And Marketing ExecutiveThree PointLeicester, Gb
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Business Centre CoordinatorDbs Managed Offices Oct 2024 - PresentAs Business Centre Coordinator, I internally support dbs managed offices with their portfolio of in-house clients, virtual, co-working clients, and external customers with office, meeting room and conference bookings and overall day-to-day business support.The role comprises of full secretarial support for all clients, professional call handling (bespoke for each client) inclusive of all virtual business calls, strong detail call and minute taking, delegation of post and parcel deliveries, account handling, co-managing the building with all logistical, maintenance, up-keep, opening and closing as well as meeting any client satisfactory needs.To maintain all communal areas, take bookings of meeting/conference rooms, as well as preparing for these with refreshment and catering orders. To use internal systems including Sage, Take Payments and the Microsoft office to raise POs, quotes, invoices and handling proposals for new clients, or new agreements. To strongly liaise with third party/suppliers on delivering exceptional service and support to our clients. Be of personal assistance and support in-line with the Business Centre Manager, and to maintain strong communicational, organisational, interpersonal, multi-tasking and social skills. To manage key confidentiality with clients at all times. To also oversee, and support internal and external marketing support, comprising of the new .com development site, collateral, networking and business engagement opportunities. -
Personal AssistantEmma'S Pa Services Jul 2024 - PresentOffering Virtual and Personal assistant for small to medium sized businesses and entrepreneurs. On site to remote support for clients and life admin tasks. Here are a few services and areas I can support -๐๏ธDIARY MANAGEMENT๐๏ธLIFE ADMIN๐ฑRESEARCH๐ปSOCIAL MEDIA SUPPORT๐งINBOX MANAGEMENT/ FILING๐APPOINTMENT SETTINGโ๏ธTRAVEL BOOKING๐ฉ๐ผโ๐ผPROJECT SUPPORTโ๏ธTAKE MEETING MINUTES๐ฉโ๐ปGENERAL SUPPORTEmma's PA Services will become your go-to reliable individual on hand to support you and your business thrive. With a combination of qualities, combined experience and equipped tools - let's collaborate on achieving day-to-day tasks with upmost efficiency.References: CThomasDesign, dbs Centres, Upgrade Your Travel & Lifestyle. -
Makeup ArtistSelf-Employed Sep 2016 - PresentLeicestershire, England, United KingdomManage my own Freelance make-up artistry business, covering the Leicestershire area*Specialising in bridal/weddings, events and formal occasions.
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NannySelf-Employed May 2018 - Feb 2019LeicesterOversee and taking care of three children.Managing all meal prep inclusive of school lunches and cooked evening dinners, whilst maintaining a balanced and healthy lifestyle.Assistance in any homework and housework chores. Became Qualified in Paediatric First Aid and being Ofsted registered.Making sure the children got to and from school safely inclusive of afterschool hobbies.
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Customer Relations ManagerSanders Senior Living Apr 2024 - Jul 2024*Temp Role. As Customer Relations Manager, I am at the forefront of the business to promote our Senior Living establishment, with that I drive the Business Development and Marketing - externally and internally. In addition, weekly reporting, managing all CRM communication, leads and enquiries and creating great connections with staff, residents and family of residents. It is also a duty of care to support the whole network and raise concerns that are barriers to sell, maintain communication between Home Manager, Deputy and Admin (all department Heads)Leading with empathy, care and consideration is to always be maintained as top tier level for all customer service satisfaction. Work effectively with the in-house Wellbeing team; support activities and events with strategic plan of actions and sort all arrangements in line with the weekly activity board. -
Client Services ManagerMomentum Instore Aug 2023 - Feb 2024To support Momentum Instore's existing client account portfolio, inclusive of Coty and Tesco Mobile. Responsibilities and duties included (but not subject to): Client relationship building with client, maintaining professionalism and exclusivity with projects, handling briefs, hosting project kick off sessions with internal teams, liaising with internal departments for project success, updating client against SLA/trackers/CPA to stay on track, within budget and on time for project execution. To provide updates in internal Governance meetings with latest project/client updates, oversee and book out meeting rooms if required, manage client communication between client delivery and Director. To update appropriate teams with internal and external project changes/feedback, prod and overseen costs, quotations. To effectively work 121 with the client delivery team, produce decks and presentations, as well as maintaining high quality organisational and communicational skills. ยท Account Management ยท Business Relationship Management -
Business Development ManagerMomentum Instore Aug 2022 - Aug 2023To support Momentum Instore's Aftermarket Aftermarket division. With responsibility and duties including (but not subject to): creating organic connections both in person at trade shows, networking showcases and events, as well as virtually to create client relations for business development opportunities. The goal was to create, maintain and gain the Aftermarket division further business and new clientele, or increase the existing. I created ongoing client relationships, built a reputable recognition within the Momentum Instore portfolio - to bost and project the sustainability vision of what Aftermarket had to offer for brand and retailers in the retail space. The role meant keeping track, updating and maintaining leads through the CRM system (Hubspot), gaging understanding in the niche area of the service, scouting the market to what others are up to, gaining clarity on who may be interested in the offerings. To set up in-person or virtual meet and greet meetings to introduce myself, the business and talk through offerings - which meant booking out rooms, showcasing a physical tour on the working shop floor, liaising with the internal teams and departments, tidying and preparing meeting room/s, presentations and catering. Aftermarket re-use-, recycle, replenish and refurbish retail display, point of sale and unitary. Our aim is to illuminate landfill, waste and bad business practice. We collaborate with brands and retailers who think of the future and make better cycle choices. With AFTERMARKET, the team can effectively offer multiple niche and unique services, allowing for your business credentials and quality to be controlled. Momentum Instore also merchandise, install, audit, survey and generally fix the missing link to your retail sustainability journey.https://www.youtube.com/watch?v=UczF-Fck4Cc
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Business Development And Marketing ManagerPivotal Retail Mar 2019 - Aug 2022Leicester, England, United KingdomTo manage, research and identify new business opportunities inclusive of new markets, growth areas, current trends, engaging customers, partnerships, live tenders, new products/NPD, and services - all in line of supporting the new business development strategy to gain Pivotal Retail new clientele. To adapt and explore new ways of reaching existing markets, inclusive of attending relevant networking events, showcases, talks, seminars, exhibition and trade shows - connecting with likeminded people in the sales sector, and gage clarity of new development briefs.To seek out the appropriate contact across organisations, generate leads and follow up the pipeline appropriately, all with the use of Pipedrive as our CRM system. Overseen, foster and develop new client relationships - building great connections, showcasing previous presentations of past successful project case studies. To understand the clients in-store barriers and assist in overcoming these issues with in-store brand activation strategies (alongside the internal team)To keep abreast of trends and changes in the retail sect, to oversee and manage all internal and external marketing communications. Inclusive of .com profile, social media platforms and external event projects, building appropriate content with designers and copywriters as well as controlling budgets and availabilities. -
Head Of Marketing And Client ServicesPivotal Retail Mar 2021 - Mar 2022LeicesterTo manage the Marketing and Client Services function within the business. Execute high professionalism with all internal and external communications between departments, client/client delivery teams and occasional third party suppliers. To manage raising client POs, quotes and invoices for live projects and managing this through ProAd and eWorks Manager (internal project management system). Maintaining all lead and project updates with the CRM system (Pipedrive), client communications via email, telephone, video calls and set up of meetings. To manage the Marketing function inclusive of copywriter, content and engagement across all social media platforms (Instagram, Twitter, Facebook, Linkedin), the .com website, marketing collateral, marketing communications, composing PR/campaigns, composing insight/trends posts, news posts, relevant blogs, and project case studies. Management of own photography onsite of completed retail projects - to support client completion updates, upload to eWorks manager and to support the project case study. To support the Non-Exec Director in a total rebrand (execution over 6month period), inclusive of new brand name, logo, font/typeface, tone of voice, AI video, website, merchandising, branding - the lot! It was critical to stay highly motivated and organised as I planned a new launch day for the internal business whereby hosting a re-introduction of team members, intro of the brand launch, aspirations and goals to be vocalised by the Board and opportunity to have a great team-building day.
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Client Services RepresentativePivotal Retail Mar 2020 - Mar 2021To overseen and support the client servicing function within the team, inclusive of attending client meetings with the Business Development Manager or the Directors - taking minutes, supplying additional project queries and gaging better understanding of the POS world - for both client transparency upon brief and to learn more about retail marketing > retail manufacturing > retail execution > retail completion. To support internal existing live projects and accounts with the BDM and Board by being main point of contact with clients, updating client with latest news and details on the project, hosting project kick offs with the Design, Project Management and Installation teams, become the source of contact between project manager and client with upmost professionalism, maintaining key organisational, communicational and social skills. To use the Pipedrive CRM system to keep track of latest project news, new leads and discarding old leads.
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Marketing Coordinator And Personal AssistantPivotal Retail Mar 2019 - Mar 2020To support Pivotal Retail as Marketing Coordinator and Personal Assistant. My role included a myriad of roles and responsibilities, inclusive of (but not subject to): the creation or maintenance of existing social media platform accounts (Facebook, Twitter, Linkedin, Youtube, Instagram) - with the goal to increase engagement and following. To design and create engaging posts across social and the .com website, using softwares such as Wordpress, Adobe Photoshop and Canva. To support the internal team members attending trade shows and networking events with merchandising, corporate identity handouts, presentation packs, business portfolio print outs and sorting ticket admissions.To support the Managing Director with personal assistance included sorting travel, hotel, ticket and reservation bookings for meetings, networking events, UK and overseas exhibition shows and client meetings. As well as supporting the organisation with the online drive files, taking client minutes in meetings, creating and completion of presentation packs, support in tender documents, sign offs, copywriting support, meeting creation and reminders and ad-hoc admin support.
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Marketing AssistantDesign4Retail Ltd Oct 2017 - Apr 2018United KingdomAn entry-level internship as Marketing Assistant. To support and coordinate all social media accounts inclusive of Facebook, Twitter, Instagram and Linkedin. To maintain blogs for news post, collating and posting client case studies to the website, management of any Website maintenance (using Wordpress), oversee and attend any photography booking events and photoshoots, oversee in-store retail creative thought and attending relevant industry meetings. Support the Marketing Manager with ad-hoc and admin tasks, as well as assisting with brand launches and corporate identity changes in the business.To manage presentational and credential documents for internal meetings and for clients proposals, as well as completing Instore visitations to complete photo audits, surveys and insight reports (to report back to client and internal teams), create analysis and reporting data framework to include in handover decks as well as completing survey report analysis. -
Instore Fashion MerchandiserDee Set: Complete Retail Solutions Nov 2016 - Dec 2016A temporary position -Assistance in installation of the retail site for NUTMEG.Managing stock take. Merchandising all products to planograms inclusive of fixtures, fittings, rails, unitary and structures. Handline stock, maintaining the tidiness of the shop floor, knowledge into each product category and its launches. Dealing with stock delivery, manual handling and lifting. -
Brand Consultant And Visual MerchandiserFrench Connection Mar 2016 - Jul 2016LeicesterTo maintain and the French Connection zone on the shop floor in John Lewis. With this, duties were inclusive of: Giving the best customer service, being a well presentable and approachable individual in French Connection uniform, keeping stock take organised and labelled, maintaining order of shop floor, education/knowledge of seasonal trends, requesting replenishments of stock back to head office, paperwork including; reports, requests, trend directive briefs, assigning the stock in its appropriate placements to the shop floor, going off the fashion directives (the packs), label/ size/ standard checking, taking stock out/ bringing relevant stock down to the shop floor, stock take and advising shoppers requests.
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Content EditorCherry Drop Fashion May 2015 - Jul 2015LeicesterI was given the opportunity to work with CherryDropClothing in their small team to create and design social media content for their social channels, most importantly for Instagram. I had to cater the designs to their audience and following, making sure to depict each launch and present the best photoshoot imagery within the posts.I did this role as an unpaid work experience in between studies.
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Ladies Wear Sales AdvisorHouse Of Fraser Apr 2015 - Jul 2015LeicesterDuring study break I work part-time at House of Fraser as Ladies Wear Sales Advisor.With this role, I carried out a variety of roles, inclusive of: Managing a POS system, cash handling and maintaining cash flow, giving the best customer service, being a well presentable and approachable individual, keeping shop floor presentable, tidy and organised, being aware of presentation of the shop floor, label/ size/ standard checking, assistance with personal shoppers, knowledge of old, current, new stock, organising stock on the shop floor including Fashion mapping, assisting with visual merchandising; dressing mannequins/ changing rails/ putting up posters/ adding design layouts to window shop displays, etc.
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Sales Advisor And MerchandiserJane Norman Ltd Oct 2012 - Feb 2014Leicester HighcrossWhilst at Jane Norman I carried out a variety of roles. Inclusive of: Managing a POS system, cash handling and maintaining cash flow, giving the best customer service, being a well presentable and approachable individual, maintaining stock/stock room tidiness, making sure the shop floor is presentable, tidy and organised, to have knowledge of seasonal trends and upcoming trends coming in, overseeing paperwork including; reports, requests, trend directive briefs, assigning stock to the fashion directives (the packs), label/ size/ standard checking, switching stock round, assistance with personal shoppers, organisation and tidy of changing rooms, assisting with visual merchandising; dressing mannequins/ changing rails/ putting up posters/ adding design layouts to window shop displays, etc.
Emma Thorpe Skills
Retail
Social Media
Marketing
Visual Merchandising
Sales
Styling
Photography
Graphics
Beauty
Adobe Photoshop
Adobe Illustrator
Customer Service
Fashionmerchandiser
Freelance
Marketing Campaigns
Social Media Marketing
Emma Thorpe Education Details
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Design And Visual Communications, General -
North Warwickshire And Hinckley CollegeGraphic Design -
North Warwickshire And Hinckley CollegeGraphic Design
Frequently Asked Questions about Emma Thorpe
What company does Emma Thorpe work for?
Emma Thorpe works for Three Point
What is Emma Thorpe's role at the current company?
Emma Thorpe's current role is Sales and Marketing Executive.
What schools did Emma Thorpe attend?
Emma Thorpe attended Coventry University, North Warwickshire And Hinckley College, North Warwickshire And Hinckley College.
What skills is Emma Thorpe known for?
Emma Thorpe has skills like Retail, Social Media, Marketing, Visual Merchandising, Sales, Styling, Photography, Graphics, Beauty, Adobe Photoshop, Adobe Illustrator, Customer Service.
Who are Emma Thorpe's colleagues?
Emma Thorpe's colleagues are Neil Taylor, Paul Briggs, Paul Davies, Andrew Richardson, Ann-Marie Branney, Russell Pettitt.
Not the Emma Thorpe you were looking for?
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4carlyle.com, yahoo.co.uk, theproffice.com, paladincapgroup.com -
Emma Thorpe
Director At Lv Power Solutions Limited, Providing Bespoke Lv Solutions To Industrial & Commercial Customers Uk WideUnited Kingdom3littlewoods.co.uk, shopdirect.com, lvpowersolutions.com -
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Emma Thorpe
London
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