Emma Carter Email & Phone Number

Atlanta, Ga, Us

Sandy Springs, Georgia, United States

Kennesaw, Georgia, United States

Engages with customers from the beginning to end of the service request process. Responsible for maintaining effective customer relationships and cross-cultural communication with the users of automated intelligence technology and management. Interprets between English-speaking technical experts and Spanish-speaking warehouse employees to resolve issues in an efficient manner. Translates documentation of incidents reported and written communication between customers and management.

Winston-Salem, North Carolina, United States

Greenville, South Carolina, United States

Greenville, South Carolina Area

This free legal clinic within the Politics and International Affairs Department at Furman University focuses on helping unaccompanied minor victims of human trafficking and sexual assault apply for T-Visas, U-Visas, and continued presence in the United States.• Developed professional distance, enhanced ability to communicate high-level information in Spanish, discovered the nuances of the victimization niche of immigration law• Translated textual interactions from Spanish to English to discover relevant information pertaining to an international kidnapping case• Met with Spanish-speaking clients to obtain information, build relationships, and explain processes• Prepared portions of U and T Visas to gain familiarity and understanding of the larger document andapplication

Greenville, South Carolina Area

Prisma Health’s Language Services Department works to eliminate language access as a barrier to high quality health care. The mission of the department is to bridge communication and cultures compassionately and innovatively for the patients, families, and communities they serve. They have one of the largest departments of this kind in the country and offer interpretation services free of charge.• Gained the ability to understand that interpreting someone else’s thoughts and feelings are different than expressing one’s own mindset, obtained medical vocabulary, understood the ethics and strategies of interpreting, developed the appropriate demeanor for a variety of cases• Shadowed interpreters in all departments of the hospital including dedicated time spent in the Emergency Room as well as Labor and Delivery• Interpreted for low-risk cases under the instruction and guidance of an interpreter from the Language Service Department• Assisted in the planning of hospital-wide trainings to allow all staff to best understand how to work with interpreters and non-English speaking patients• Planned activities for within the department to celebrate Interpreter and Translator’s day, Dia de los Muertos, and other department-wide events

Greenville, South Carolina Area

The SCIVC is a collaborative network of partners including immigrant communities, victim service providers, health care and legal professionals, and law enforcement agencies – committed to working together to better serve the immigrant victims of crime through the promotion of culturally and linguistically competent resources.• Connected with immigrant communities outside of the Spanish-speaking realm and created a broader sense of assistance expanding across language barriers• Coordinated quarterly meetings for the Upstate Coalition as well as bi-annual Statewide Coalition meetings to update the members on advancements in the immigrant communities in South Carolina, learn about key aspects of being a Victim Service Provider, and what it is like to be a bilingual employee• Planned panels for the quarterly and bi-annual meetings with educational professionals who work frequently with immigrant victims in the Upstate and Statewide• Provided upkeep of the SCICV website through events, email marketing, blogs, and resources

Greenville, South Carolina

SCCADVASA is the statewide coalition of organizations providing intervention services to victims and survivors of domestic violence and sexual assault and Primary Prevention programs to students and communities across the state.Discovered the importance of quality, trauma-informed interpretation• Translated advertisements for SCCADVASA events from English to Spanish• Represented SCCADVASA when working with contractual language services to make sure theorganizations within SCCADVASA received appropriate language assistance• Organized programs for pro-bono attorneys to learn how to best represent victims of domestic violence,sexual assault, and human trafficking• Complied a resource document for language access, attorneys, and assistance offered to victims ofdomestic violence, sexual assault, and human trafficking• Represented SCCADVASA at the Upstate Human Trafficking Task Force meetings

Master Of Arts - Ma, Language Interpretation And Translation

Bachelor Of Arts - Ba, Politics And International Affairs, Spanish, And Latin American Studies

Activities and Societies: Furman Mock Trail Delta Gamma