As a third-year Business student at South East Technological University, I have dedicated my academic journey to excelling in my studies, achieving first-class honours in my first two years. Alongside my education, I have accumulated over three years of customer service experience, which has honed my communication, teamwork, and problem-solving skills. My proficiency with the Microsoft Office suite is backed by Microsoft Office Specialist certifications, ensuring I can leverage these tools effectively in any professional setting.This summer, I gained invaluable industry experience as a Customer Assurance Intern with U.S. Bank, where I applied my knowledge and skills to real-world challenges. Beyond my academic and professional pursuits, I am committed to supporting others as a Peer Mentor at my university, assisting first-year students in their transition to college life.Feel free to reach out to me at emmawalsh1642@gmail.com for any inquiries or professional connections.