● Conducting reviews of workflow processes across the business and optimising efficiency;● Establishing and automating logistics, accounting and cashflow systems;● Creation of a cash flow model that was presented to the directors and board members, greatlyexpanding their visibility on company performance;● Preparing and analysing key company data for the MD and CEO;● Accounts reconciliation and resolving month end queries;● Training all new members of staff on operations systems;● Overseeing and managing logistics across all channels within the business;● Managing the relationship with logistics partners and engaging new partners where needed;● Project managing the successful completion and delivery of bespoke and made to orderluxury furnishings, decorative accessories and artworks;● Working closely with artists and craftsmen to ensure production meets client expectations;● Communicating with clients and stakeholders throughout their projects entirety, ensuring allinformation is presented in a timely fashion and to a professional standard;● Ensuring all projects are completed to the highest standard of quality and within the allocatedbudget.

• Project managing the successful completion and delivery of bespoke and made to order luxury furnishings, decorative accessories and artworks;• Presenting the monthly management data to the department and MD;• Ongoing improvement and automation of the company’s systems and reports;• Working closely with artists and craftsmen to ensure production meets client expectations;• Overseeing the quality control of all projects to ensure the highest possible standard is achieved;• Advising stakeholders on the logistics transition post-Brexit;• Invoice processing for clients and suppliers.

Kadaggle is a small jewellery business that specialises in semi precious gemstone jewellery. I started the business in January 2013 whilst working in a jewellery shop in Richmond. While I worked there, I built my skills at jewellery making by doing the repairs in the shop. The pressure of doing these repairs for paying customers turned me into quite the perfectionist and has been carried over into my business. Photographing the pieces is a long, but rewarding process, I really enjoy getting the tiniest inclusions and details in the natural stones to shine through.www.Kadaggle.com

• Project managing the successful completion of bespoke fine watch orders; • Receiving and interpreting client briefs; • Working towards strict deadlines and targets; • Managing the workflow of all production department staff; • Ensuring client expectations are met through close collaboration with the sales and design teams by determining the strategy and any risks with each bespoke project; • Overseeing the quality control of all projects to ensure the highest possible standard is achieved at every stage; • Building strong supplier relationships and liaising with them to discuss and implement innovative production techniques; • Working closely with the company director on production strategy and ongoing projects; • Responsible for supervising and training new employees involved in production or watchmaking; • Writing the department guide to be used for training purposes detailing all processes; • Updating the project management system for optimum efficiency

• Project managing the successful completion of jewellery orders from start to finish; • Receiving and interpreting client briefs; • Working closely with workshop staff, suppliers and clients to resolve complex technical issues; • Oversight and management of six employees to ensure quality control and timely completion of orders; • Managing the workflow of all workshop staff; • Designing new pieces of jewellery and responsibility for their development; • Sourcing raw materials and negotiating price; • Designing and managing the website to ensure effective marketing and functionality; • Designing marketing materials and advising on social media to generate new sales; • Responsibility for the workshops cashflow and billing customers; • Maintaining the workshop stock system and ordering supplies and tools when needed;• Organising and coordinating team events and meetings.

- Sales assistant in a high end jewellery store in Richmond. - Working closely with clients and suppliers on developing and designing bespoke jewellery. - Photographing jewellery and editing the photos for the company website and for marketing materials- Researching and valuating jewellery for insurance documentation- Sourcing materials for bespoke projects