Emma Webb work email
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Executive Assistant To Chief Executive OfficerOptimist Performance Mar 2024 - PresentHenley-On-Thames, England, United Kingdom -
Customer Account ExecutiveLeaseplan Sep 2018 - Sep 2023• Complex Reporting• Financial billing using SAP function.• Resolving queries & liaise with clients.• Assisting Account Directors on their monthly management plans and targets• Attending Customer Meetings• Resolving invoice queries• Novation’s• Producing training needs within the Customer Service academy• Involved in workstreams for process improvements -
Vehicle Supply Executive (Buyer)Leaseplan Uk Apr 2014 - Sep 2018Slough, United KingdomI am resposible for sourcing, validating, ordering, progressing and managing the purchase of vehicles to meet the specifications stipulated by our customers. Key services provided include the management of pricing enquiries, demonstrator and brochure requests, as well as resolving dealer invoicing disputes.
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Client Services ExecutiveLease Plan Jun 2008 - Jul 2013I am the first point of contact on a day-to-day basis by email and telephone. My role involves ensuring that all customer requirements are achieved and an optimal level of service is provided to Clients on an ongoing basis.- Quotations being provided to clients- Advice given to customers- Enquiries and orders processed with Service Level agreement- Daily management of status reports- Responding to customer queries- Managing query logs- Building relationships and developing the trust of the client.- Improving personal development, skills and knowledge by developing an understanding of my client base- Contributing to team and department meetings- ‘Buying into’ and contributing to any department change projects- Training of any new team members.- Familiarising and training on other accounts and departmentsI manage a portfolio of 9 customers ranging from small to large clients, Quintiles UK and Dulux UK being the largest, with over 800 vehicles. I am in daily contact with the Fleet managers of these and advise/help with any queries they may have. I report daily on order status, vehicles on order and log any complaints that may be raised
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Marketing AssistantWilson Learning May 2006 - Jun 2008I started at Wilson Learning as a receoptionist responsible for all admin duties but within 6 months was promoted to working with the Marketing Manager preparing/ attending exhibitions and conferences as the Marketing Assistant.
Emma Webb Skills
Emma Webb Education Details
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Piggott SchoolBusiness Studies
Frequently Asked Questions about Emma Webb
What company does Emma Webb work for?
Emma Webb works for Optimist Performance
What is Emma Webb's role at the current company?
Emma Webb's current role is Executive Assistant to CEO.
What is Emma Webb's email address?
Emma Webb's email address is em****@****lan.com
What schools did Emma Webb attend?
Emma Webb attended Piggott School.
What skills is Emma Webb known for?
Emma Webb has skills like B2b, Management, Marketing, Negotiation, Project Planning, Sales Management, Sales Process, Training, Automotive.
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