Emma Welsh Email and Phone Number

IFS Chemicals Ltd is a specialist chemicals business, providing bespoke polyurethane chemicals to a wide variety of industries, the company was formed in 1982, initially as a supplier to the insulation industry (construction and commercial refrigeration) and was acquired by the Huntsman Corporation in May 2017.I am currently covering the Purchase Ledger Clerks role whilst she is on Maternity Leave. Purchase Ledger Duties• Matching GRN and invoices to purchase orders• Inputting invoices and credit notes onto the system• Check supplier statements• Follow up credit notes and queries with suppliers• Produce monthly purchase ledger reports o Purchase transactions – ensuring all invoices are accounted foro Aged Creditors – by multi-period – check allocationso Purchase analysiso Bank analysiso GRN and no invoice by Accounts & Analysis• Aged creditors – adding payments to cash-flow• Raise supplier payments – corresponding with cash-flow• Complete HMRC (Customs & Excise) Intrastat report • Monthly import prices for National StatisticsPurchasing Duties• Liaise with Production Manager and prepare stock order sheet• Order raw materials at best price and aim for best credit terms and conditions• Update & maintain consignment stock spreadsheet• Provide a monthly forecast for the business and customers• Source samples & prices for the Technical Department• Meet with suppliers• Chase up any late orders• Gather relevant information and set up stock records on Dimensions• Record stock price amendments on Dimensions• Produce average monthly stock usage report, update, maintain and input usage into Dimensions Stock Record notes• Update Monthly Price Report• Reconcile internet purchasing and credit card payments• Negotiate contracts for utility, photocopiers, land lines and mobile phones• Suppliers Concern - record, update and maintain • Deal with adhoc requests, including project work• General administration duties associated with purchasing

Recruitment for Bircham Newton, Inchinnan & Thurmaston. Involved in the process from receipt of the application forms, through to preparing the new starter packs for HR. For Bircham Newton I oversee the arrangements for and have responsibility for running the assessment day which includes booking rooms and refreshments, ensuring that these rooms are set up correctly and that all equipment is in place and ready to use, preparing the interview packs for each candidate and then welcoming both internal and external interviewees. I am also responsible for notifying the unsuccessful candidates, scanning all the interview paperwork onto our Live Link System, and then preparing all the offer paperwork for our HR department..Purchasing for Customer Operations. Using a purchasing card, I have responsibility for ordering Stationery and any other items required by the Teams in Customer Operations.Arranging all travel for Customer Operations, including flights, trains & accommodation, hire cars and booking the pool cars.Prepare & attend the Team Leader Network Monthly Meeting. This involves preparing and issuing the Agenda, booking meeting room, supporting the Planning & Support Co-Ordinator in the meeting by taking notes, typing up and issuing to all participants.I have responsibility for keeping the Customer Operations Personnel Database current, detailing where staff sit within each team and their roles.Managing the co-ordination or the monthly Capacity and Capability Team Meetings, updating the Team Performance Tracker, compiling the agenda, note taking in the meeting, typing up and sending out to the team members.Provide administration support for other areas within Customer Operations, including Service Delivery Managers, Team Leaders. Project Work i.e. working within my own team to gather and collate information from all Team Leaders across Customer Operations to enable the Management/Leadership Team to look at resource levels etc.

CITB works with the construction industry to deliver a safe, professional and fully qualified UK Construction workforce, and forecasts future employment and training requirements.My position is on the CSCS Team, providing a front line and professional service over the telephone to a wide range of customers.I provide accurate advice, guidance and information to both internal and external customers, accurately capturing customer information and processing financial transactions, including consideration of Data Protection. This includes taking ownership of each customer enquiry and ensuring that they receive an excellent standard of service every time.I process the financial elements of the schemes including delivering workload to required contractual specifications, service level agreements and quality standards.In January I was chosen to become a Customer Services Staff Forum member, representing ‘Processes’, which deals with the way work is organised within Customer Services and how this impacts on the rest of the Business. I obtain the views of the staff I speak on behalf of and then make suggestions, put ideas forward and propose actions within the Forum, I then feed back to my business area to ensure that they know what is happening. Working with staff members from all over the UK I really feel that we contribute to the effectiveness of not only our department but the business as a whole.

Process incoming invoices – checking rates / warrantyRaising invoices for chargeable workInvoice queriesChecking monitors – daily ‘in progress’, weekly ‘awaiting report & customer quoted’Assisting with AccrualSupporting Call HandlersRecovery of chargeable warranty costsMonitor & update web portalsProcess Engineers expenses

Responsibility to organise and action acquisitions and the resulting transfer of clients and agencies to Insight.To ensure that we were compliant in Health & Safety, this included weekly checks and tests on fire alarms, facilities and organising fire drills etc., and accurate logging of these checks. Responsibility for stationery, telephones, photocopiers & scanners, keys, security alarms etc.I was made redundant following a Company reshuffle.

I held various positions during my time at Thinc / Bluefin, as below:Marketing & Communication for Working in Partnership To produce the weekly Working in Partnership newsletter, which was distributed by email to the Group. I updated and maintained the National and Network Intranets and added National and Regional Conferences to our internal events site. This also included collating all responses from staff, ensuring that accommodation, travel and special requirements were arranged. I attended the Conferences and helped organise facilities for the presenters and delegates. I was responsible for all Group Communications. I put in place processes and specifications for our Providers, these were regularly updated. I attended quarterly review meetings with the Providers to discuss their projected business plans.Integration Support Assistant To work with the National Integration Manager to ensure that all new advisers were fully integrated into the Group, professionally and efficiently. CAT Team Leader Responsibility for staff and their training, organise and action Client & Agency Transfers. Key Achievement: Following a Business decision to move the Team to Telford, I was tasked with the training of a newly recruited Team Leader and 5 administrators so that they were ready to begin work in Telford with no breaks in business as usual. I accomplished this in 8 weeks.Client & Agency Administrator Client and Agency Transfer, Verification of Soft Income, Office Manager Responsibility for stationery, telephones, photocopiers & scanners, keys, security alarms and H&S.Key Achievement: Responsibility for the expansion of Cambridge regional office and following this, integrating 2 local offices and 20 staff into the expanded office. Receptionist / Administrator Responsibility for Reception, Meeting Rooms, Post and Main Switchboard and Facilities.