Emma Willing Email & Phone Number

Bison Ridge

Develops a diverse range of active adult programming including but not limited to educational opportunities, special events, drop-in programs, off-site trips, health and wellness offerings, and social service needs throughout Commerce CityRecruits, hires, and supervises variable hour employees working active adult programs and special events.Oversees day to day operations of the Bison Ridge Active Adult CenterCoordinates city wide special eventsAssists in coordinating the City’s active adult volunteer program which serves both City programs and in the community.Develops and maintains relationships with community partners such as local schools, food banks, Health Department, and the Volunteer Nurses Association to provide services for the active adult population.Develops and implements marketing strategies such as monthly newsletter, fliers/posters, and department’s seasonal brochure.

Denver Metropolitan Area

Trained and developed a Senior National Champion who competed at the Junior Olympics in 2023.Fostered buy-in between swimmers, parents, and coaches to ensure the athlete is supported.Demonstrated adept crisis management skills when handling emergencies and resolving conflicts.

Northglenn, Colorado, United States

Developed and supervised department staff by human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance the success of operations and minimize turnover.Effectively managed grant budgets, ensuring on-time and within-budget completion of a $1.2 million program, showcasing meticulous financial oversight.Oversees department contracts and budgets and is accountable for financial expenditures.Worked collaboratively with state and county governments to establish protocols and procedures for intuitive programming, demonstrating effective communication and partnership-building skills.Owned the food-based initiatives grant reporting process, ensuring accurate utilization reports and compelling grant narratives to secure continued funding and support.Demonstrated exceptional strategic planning and implementation abilities, aligning program objectives with organizational goals for maximum impact.

United States

Completes grant reporting and updates clients' assessments for state/county records.Performs new intake assessments, and 6-month re-assessments for aging clients seeking meal program services and facilitates ongoing client referrals as needed, for additional client supportive services.Trains and supervises Meals on Wheels 100+ volunteers.Sets, plans, and configures daily meal delivery routes and assists with meal route delivery as needed.

Boulder, Co

Manage and develop each team members physical and psychological fitness for 40+ athletes, ages 8-18.Supervised 9+ coaches through practice plans, meet preparation and skill development to maximize team output.Communication liaison between the Board of Directors, coaching staff, and parents.Developed a Team Manual providing team procedures, policies, and educational tools.

Boulder, Co

Responsible for hiring and managing all aquatic staff personal for the department.Facilitates new staff orientation and ongoing lifeguard development training via in-services to 25+ staff members.Created and maintained a $300,000 yearly budget.Collaborating between departments to create engaging cross platform programs within our branch and association.Contributed in discussions and responsibility with our executive management team across the association.

Lousiville, Co

Assists the facilitation of new staff orientation and continuing lifeguard development training. Ensures lifeguards are properly completing duties and responsibilities.Provides customer service and conflict resolution in a friendly and professional manner.Records daily records on water chemistry, attendance, maintenance, and current chemical inventories and all required routine maintenance.

Louisville, Colorado, United States

Managed sales and promotions through social media by creating graphics and engagement announcements.Designed and managed all sales posts to the brand standard.Consulted with customers about product information, product sales, and merchandise dissatisfaction.Worked directly with the supervisor to create a social media strategy to fully utilize social media algorithms.

Keuka Lake

SeasonalChief Lifeguard 2013-2017Lifeguard 2011-2017

Planned 14 programs designed to educate and build a community for 25 undergraduate students yearly.Advised, supported and provided conflict mediation to peers.Intervened in incidents of student misconduct and documented events in detail.

Aquatics

CPR/AED and First Aid Certified, Waterfront Rescuing Certified

Plymouth

Provided care to children who experienced psychological trauma and implementing therapeutic crisis counseling. Helped with day-to-day activities and providing information to the therapist to provide the most beneficial treatment plans.

Bachelor Of Arts (B.A.), Psychology, 3.33

Activities and Societies: Varsity Synchronized Swimming, Residental Life

Advanced Regents Diploma (High School)

Activities and Societies: Yearbook club, Art Club