Emma Wolfe Email & Phone Number

Coventry, England, United Kingdom

Burton Upon Trent, England, United Kingdom

• Secondment to a multi-million-pound end-to-end business transformation project representing the Clinical Operations and Clinical Logistics functions. Primary focus is the digital transformation strategy, being achieved.
• Stakeholder engagement and management. Working with internal business stakeholders, technical teams and external consultants
• Process mapping
• Requirements elicitation and documentation
• Formation of user stories, test scenarios & test scripts
• Creation and maintenance of change impact assessments, risk assessments and deployment plans

Burton-on-Trent

• Key Responsibilities
• Operational implementation and management of scheduling and rostering system to manage nationwide clinical workforce
• Manage data quality, system configuration and integration processes between scheduling software and Microsoft Dynamics CRM
• Database querying and report building to feed MI and adherence reporting processes
• Provision of training and coaching to schedulers and clinical managers, including production of training and reference materials
• Analysis of resource and skills coverage to support targeted recruitment of clinical resource in line with demandKey Achievements

• Key Responsibilities
• Planning and delivery of operational aspects of business transformation projects, and delivery of continuous improvement initiatives
• Gathering and analysis of data to offer insight to operational functions, as well as internal and external commercial stakeholders
• Leading on the data capture, management and reporting aspects of new business implementation
• Design and implementation of data management processes
• Establishing and maintaining relationships between Clinical Operations, and the Commercial and Technical functions.Key Achievements

• Key Responsibilities
• Strategic threat assessment and environmental scanning to drive organisational resource prioritisation and planning
• Designing and implementing change, and driving continuous improvement within the Intelligence function
• Establishing and maintaining relationships with key stakeholders to facilitate intelligence gathering and resource management
• Recruitment, management and professional development of a team of researchers, analysts and field intelligence officers supporting criminal investigations and proactive intelligence gathering operations
• Budget management & forecastingKey Achievements

• Supervision and development of intelligence analysts and researchers.
• Analytical support to major investigations, and application of problem solving analysis to a range of crime and disorder issues.

• Support to individual investigations including major incidents, problem solving analysis on a range of crime and disorder issues, provision of management information/business intelligence