Driving occupancy levels, reducing costs, increasing revenue while still focusing on the values, community, and positive environment we have created for the students and staff. My role as Sales Manager moved into the Sales and Operations Director to provide leadership and support to the MD and wider team whilst still being responsible for the day-to-day sales operations across our 713 bed portfolio (3 schemes).My day-to-day role continues in communicating with site teams, students and head office but with the additional responsibility of managing individual investors’ expectations.I have been instrumental in working on better communication with our investors by creating an online investor portal, annual updates and working with our head office to deal with individual questions during a period of change.

Initially employed to grow the brand and the company to attract new business to what was a relatively new Brand to the PBSA market.The role required a fresh look at the internal/external values, systems, and processes across the company, so that a cohesive and strategic plan could be created for the MD. Engaging with team members across all departments allowed me to understand the business and where improvements could be made. It was clear that that business required work on the fundamentals prior to growing which I worked with the MD to implement.We took on a new scheme in my first year and I took on the role of managing the renovations, identifying the brand and rolling it out across the site.I manged many of the areas of the mobilisation, often working on site away from home.I was asked to move into the Sales Manager's role when the role became available, and this allowed me to further analyse the sales and marketing cycle and work on the KPI's set by the MD.I streamlined the agent booking process by creating a portal for them to book direct, I worked closely with the marketing manager to create a more strategic direct booking program to reduce costs, and we worked together to implement the values and community-based programs across the schemes to create the #Nurturlife vision.I worked on the customer relationship between site staff and student, ensuring delivery of the social values in turn to drive the reviews and surveys to get feedback.I assisted with recruiting and coaching of new staff and identifying and nurturing talent from within.I generated and embodied the positive culture and values that echoed the brand.I implemented regular management meetings and brought focus and direction to the business objectives and KPI's.Our occupancy levels reached 100% earlier than previous years, our rents increased, our google/student crowd ratings increased, making our schemes in the top 3 for the area, and Nurtur won a number of Industry Awards.

I work alongside developers, investors and agents to provide a complete sales process from inception of plans through to successful handover at completion of contracts to the onsite management company. To make this happen my role includes the following areas:Working alongside developers from the inception of plans to provide due diligence on the viability of the student development including location, student numbers, demand, interior design, rental values and pricing for sale. Assess the overall development for our investors. Will it work long term?Create a marketing plan and launch the investment to the Assetz Property internal database and through external agents. Manage the sales process with regular updates and assessments of market trends back to the developer.Review technical drawings on going for change.Onsite visits to review build progress and report back to investors and agents with regular newsletters.Regular communication with investors to ensure their confidence in the offplan build.Create systems internally with the conveyancing team to ensure smooth exchange and completion of contracts.Successful handover to the onsite management company upon completion of build and sales contracts.In addition I have my own database of clients that I manage and introduce the development to in order to achieve sales targets.

Property sales negotiator for high street estate agent - full time role.Speaking with prospective vendors with regards to listing their property with us.Speaking with prospective buyers with regards to buying a property.Speaking with prospective tenants with regards to renting a property with us, and speaking to prospective landlords with regards to renting out their property through us.On the phone and face to face viewings.

Property sales negotiator for high street estate agent - full time role.Speaking with prospective vendors with regards to listing their property with us.Speaking with prospective buyers with regards to buying a property.Speaking with prospective tenants with regards to renting a property with us, and speaking to prospective landlords with regards to renting out their property through us.On the phone and face to face viewings.

Freeman Fox started as an investment seminar company then grew into a Financial Services Company providing financial planning advice and investment products through property, managed funds and full service share brokerage. Starting working as Sales and Customer Service Member selling investment seminars and educational programs. Taking inbound and making outbound calls to a large database of investors. I become one of the top performing sales team members and was promoted to Sales Team Leader within 12 months.Sales Team Leader - managing a team of 6 Sales and Customer Service Team Members whilst also maintaining a database of my own clients of which to sell to. I was them promoted to Sales Manager.Sales Manager - managing the sales team of 12. Sitting with the management team reporting direct to the CEO. Managing HR, Telesales, Training , Recruiting, Day to Day Sales Techniques. As the company changed into a Financial Services Company I was also asked to manage a small team of financial planners to ensure their work flow was in line with targets and I assisted them with their sales techniques.HR Part Time - I also worked within a HR capacity for the company while I had my 2 children. I was responsible for the recruiting of staff to take the company from 30 to 100 staff during an exponential period of growth. I created a recruitment policy for the managers, assisted with recruiting processes. Created the HR manuals, created the induction process, ran the inductions and ensured smooth transition for staff through their early employment stages.

Served in HMRN as a Wren Writer/Administrative Clerk. Worked on shore and onboard ship in HMS Montrose (for 18months) with deployments to America and The Gulf.Responsible for the day to day management of the pay and records for the ships company.I was also running and competing for the Royal Navy at this time as a track runner 1500m,3000m and Cross Country and Triathlons. I spent a lot of time representing the Navy and the Inter Services.Awarded Sports Women of the Year 1993I have gained a strong sense of integrity and discipline within my work based on the time I was in the Royal Navy.