Emma Mitchell,Pmp,Mis Email & Phone Number

Columbia, Sc, Us

Columbia, Sc, Us

• Led cross-functional teams to map legacy systems master data to Servicenow configuration requirements for Source to Pay (S2P).• Conducted gap analysis to optimize efficiency and streamline operations for Supplier Management, Purchasing, Receiving, and Accounts Payable departments.• Advocated for customer needs in interrelated finance and supply chain workflows.- Identified security requirements and communicated risk management plan, policy and compliance controls , Audit requirements, and Vendor Risk Management needs that impact source to pay and ITAM integrations

Nairobi, Nairobi, Ke

Take the "It's boring" "It's hard" "I can't do it" out of STEM classes to "The best lesson ever!" with Elimushop Resources.• Developed and executed a product roadmap for digital and non-digital hands-on learning resources in the edtech and STEM industry.• Led cross-functional teams to create engaging and collaborative STEM learning resources and games for digital classroom transformation.• Implemented technology solutions to drive teacher productivity, engage students in problem-solving, and connect to virtual learning for a well-rounded student with 21st-century skills.

ServiceNow - Digital transformation change and program Analyst.Optimize business processes design and minimize costs in Cloud strategy implementation, IT service delivery and infrastructure management. Strategic change management roadmap oversight of ITOM/CMDB Discovery, ITSM - Service Management, ITAM-Asset Management and SecOps-Vulnerability Management.Subject matter expert in design delivery as it relates to ITSM/ITAM/ITOM Design, operationalization and Information management utilizing ServiceNow.Technical review and template design of your transition and adoption user guides, getting started manuals, support FAQs, knowledge share material for cloud-based software implementations.Driving process flow design changes for tracking incidents,problems, requests, and automating routine tasks.I maximize the benefits of your organization's existing systems, processes, people roles, audit policies to track your major investments while mitigating the risks of your IT Assets. Let's talk about your short-term and long-term goals and develop your business and technology road maps for strategic decision making in financial, contractual, and inventory management for a full cycle of the Employees’ needs, Hardware , Software and Peripheral Asset management plan, processes, and software implementation.I bridge the gap in your Technology Requirements, Community Social Responsibility (CSR) impact and Business needs for sustainable development.

Evaluated, analyzed, and wrote user/system requirements to prioritize feature improvements and integrations to address process gaps and implement new system changes. Develop and lead a Systems design technology team as required to support the IT Asset Management and organization growing needs.Lead Systems Analyst in the design and implementation of cloud based IT inventory and compliance Asset management system to track over 30K IT Hardware and Software Assets. Developed data mapping specifications and delivery plans for Medicare, Medicaid and Corporate Asset Data management , government audit compliance and support data lake implementation.Documented guides and Trained on the system configuration modifications and subsequent system upgrades.

Analyzed existing Business and IT processes to implement cloud based Asset management system and sunset Legacy systems. Identified and resolved gaps that may impact continuity of business in IT Asset management acquisition, government compliance, contracts maintenance, disposal, life cycle planning and costing to support tracking total cost ownership. Designed and​ ​evaluated ​workflows​ ​aimed​ ​at​ ​driving​ ​organization transformation​ ​and​ ​success.Developed Application Delivery Plan

Develop and manage Master Data (MDM) for all project deliverables,project planning,deployment and support of pipeline software solutions.Process mapping and process improvement including as-is process identification, to-be process design and gap analysis/resolution.Interviewing stakeholders,gathering and compiling user requirements to convey to development teams throughout the software development life cycleConfiguration, testing and deployment of software system solutions for crude oil and refined product pipelines, terminals and vessels.Primary contact between the client and product development for issues, defects and enhancements.Provide training,facilitate User Acceptance Testing, define Transition requirements and provide post implementation support.

Coordinate project tasks, resources, deliverables, issues logs, scope logs, Approve weekly timesheets, expense reports, vendor invoices.Support service in IBM Maximo for Service Providers 7.5.1.1, IBM Maximo Asset Management 7.5.1.0 , IBM SmartCloud Control Desk 7.5.0.1, IBM Maximo Mobile 7.5.1.0.Support and enhance Interfaces/MEA (Maximo Enterprise Adapter) for Maximo ApplicationsSupport and Run Queries for software solutions in Oracle PL/SQL Direct and oversee system upgrade projectsProvide resolutions related to Maximo module functionality i.e. Asset Management, Work Management, Supply Chain Maximo support Management, Data conversion and Migration, and Actuate Reporting.Security Definition and Management, User Role DefinitionsExperience implementing and supporting Oracle E-Business Suite Projects Modules.

Houston, Texas, Us

Responsible for and lead in analyzing the performance of client's key product lines.Facilitate the communication of reliability and performance data to all managerial and cross functional engineering teams.Utilize Oracle Business Intelligence Enterprise Edition (OBIEE)- to develop end-user reports and modify user dashboards.Utilize SharePoint 2010 features:content types, libraries,publishing & collaboration templates, lists, calendars, etc.Set budgets and schedules with assistance from team membersProvide special request data analysis reports to quality groups, product line managers, product support groups, and others.

Masters, Computer And Information Systems Security

Bachelor'S Degree, Business&Healthcare Administration And Management, General