Emma Belshaw Email & Phone Number

Belfast, Gb

Belfast, Northern Ireland, United Kingdom

Engineering Support Team LeaderI am responsible for various sites throughout Northern Ireland with providing support when required to our GB office, ensuring Quality Control / Assurance measures are endeared to as per ISO 9001 and 14001 and our own internal IMS. I provide support to over 50 employees as well as acting as a liaison with our client. My role is varied and includes producing progress and Board reports. Dealing with internal enquiries from members of the team. Taking meeting minutes. Pricing and placing orders and signing off invoices for payment processing. I am also responsible for the import administration required on all goods received from GB via the TSS website. Social Media Co-ordinator Produce and upload social media posts for both the company in Belfast and mainland Great Britain on the various social platforms. Analysing and issuing in report form the figures of views, traffic etc to measure the efficiency of the post and adapting future posts from these trends. Events Co-ordinatorI am responsible for organising our annual golf day, including collating RSVPs for over 200 invitees, sourcing items for gift bags and prizes. Attending on the day to make sure every thing runs smoothly. Liaise with local hotels / restaurants to organise our Project Christmas Lunches. I also organise our annual charity Christmas Appeal which has raised almost £25k in the last five years.

Belfast

This role involved providing one-to-one training with staff, checking that all details where up to date and correct. Also working with the project managers to implement small changes that will benefit their individual team and to produce monthly and yearly reports for the various funders. This was a fast paced environment to work in as I had to provide IT Support for over 40 projects both in Northern Ireland and Republic of Ireland.

Belfast

This post allowed me expand my experience and allowed me to become responsible for managing a small team. Registering all incoming and outgoing correspondence, dealing with enquiries from sub-contractors and the public. Producing bi-monthly reports for Board and Client meetings as per the company procedure. Organising and coordinating meetings for the office. Attending weekly internal progress meetings to take minutes. Keeping up to date registers, hard copy filing and electronic filing. Dealing with building issues with management. Organising team events. Dealing with IT problems. Coordinating annual leave records. Working to ISO: 9001 standards. Taking and distributing meeting minutes. Dealing with internal enquiries from members of the team. Taking calls from the public and providing information on the project if possible, if I cannot help then directing them onto a member of staff that can. Setting up registers to record all outgoing and incoming correspondence. Covering reception when required, answering the switchboard, dealing with post, etc. Keeping records on whether staff are in or out of the office and when they will be back. Organising tea/coffee/sandwiches when required. Organising the use of our meeting rooms for external meetings that are taking place.

Level 3 Certificate In International Trade, Credit

Cips Level 4 In Procurement And Supply, Procurement, Pending

Diploma, Public Relations And Social Media, Grade A (Distinction)

• Public Relations Strategic Process • Media Relations • Political Lobbying • Ethics and Legal Issues • The Social Media Landscape •.

Nvq, Beauty Therapy / Massage

Education record