Since I joined The Marketing Practice, I have been the Oracle Account’s Data Manager. This includes ensuring that their marketing data is held and managed within Excel, taking into consideration not only The Marketing Practice’s policies and procedures, but also Oracle’s. I have built up excellent relationships with my contacts at Oracle that has been built on trust based on the work that I have completed. I work closely with my contacts at Oracle to ensure that the data that we manage for… Show more Since I joined The Marketing Practice, I have been the Oracle Account’s Data Manager. This includes ensuring that their marketing data is held and managed within Excel, taking into consideration not only The Marketing Practice’s policies and procedures, but also Oracle’s. I have built up excellent relationships with my contacts at Oracle that has been built on trust based on the work that I have completed. I work closely with my contacts at Oracle to ensure that the data that we manage for them is always in the best possible shape and ready to be used. Weekly and monthly dashboard and ad hoc reporting from excel is also part of my role. I have built and now run the dashboard reports to provide insight to Oracle that will help them with their marketing strategies. I am also part of the social committee. The joy of working in a full service agency is being able to work across the multiple in-house teams (including creative and inside sales teams) to provide the best marketing solutions possible. Show less

As part of the Client Service Executive role, I was the main point of contact for my clients on anything operations based via both e-mail and telephone. My client base consisted of Novartis, Wyeth along with 12 smaller clients. I built relationships up at these clients, speaking to them on a daily basis in regards to their deliverables adhering to the strict SLA's that were in place. I ensured that their monthly reports and databases were delivered on time and correct, and work with them on… Show more As part of the Client Service Executive role, I was the main point of contact for my clients on anything operations based via both e-mail and telephone. My client base consisted of Novartis, Wyeth along with 12 smaller clients. I built relationships up at these clients, speaking to them on a daily basis in regards to their deliverables adhering to the strict SLA's that were in place. I ensured that their monthly reports and databases were delivered on time and correct, and work with them on their reporting needs. I’ve built excellent relationships with various teams across the business. I was involved in the outsourcing of work to India including their initial training and continuing to help increase their knowledge base. Show less