Emma Chow Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

- IP Collaboration Coordination: Plan, schedule and execute campaign assets, ensuring alignment with IP guidelines. Manage stakeholder coordination and maintain brand and IP consistency across messaging and visuals while tracking performance.- Campaign Reporting & Analysis: Deliver timely sales data reports, post-campaign analyses, and campaign/strategy.

- Digital Marketing: Managed social media accounts on Instagram and TikTok, producing engaging content aligned with brand messaging and promotional goals.- Influencer & Brand Collaborations: Coordinated influencer marketing initiatives, managing brand partnerships and ensuring campaign goals were met.- Shopper & Retail Marketing: Developed product training.

Sydney, New South Wales, Australia

- Leveraged Excel and Telstra CRM to manage customer relationships, quickly identifying consumer needs to drive sales.- Achieved Top 2 sales in-store within two months, showcasing strong sales acumen.- Ranked Top 2 in NSW for customer NPS scores, underscoring commitment to client relationships and exceptional service.

Sydney, New South Wales, Australia

- Gained deep insights into customer needs, consistently identifying key sales opportunities.- Achieved Top Sales twice in a team of 30+, surpassing monthly KPIs by 165% and 176%.- Enhanced communication skills through frequent engagement with internal teams and clients.

Sydney, New South Wales, Australia

- Facilitated comprehensive event communications with guests, participants, and third-party agencies, ensuring seamless coordination and alignment with brand objectives.- Provided structured marketing support through the development of targeted social media content, enhancing brand visibility and engagement.- Supported sales initiatives by organising PR.

Sydney, Australia

- Strong communication skills by organising over 30 events across 6 departments, coordinating efforts and ensuring smooth execution.- Demonstrated leadership in managing a marketing department of 40+ subcommittee members, driving collaboration and project success.- Analysed data from Facebook, Instagram and WeChat to inform marketing strategies and improve.

- Completed targeted training in e-commerce and channel expansion, building foundational knowledge of digital market strategies.- Identified and managed new cooperation channels to drive growth and support strategic partnerships between Taobao and external businesses.- Conducted market research to assess potential partners, ensuring alignment with Taobao's.

Sydney, New South Wales, Australia

- Organised online marketing campaigns informed by customer consumption analysis.- Created content for Facebook and Instagram to boost engagement.- Conducted market research to plan digital events and promotional discounts.

- Skilled in analyzing consumer demand to develop targeted marketing strategies that drive engagement.- Adapted sales techniques and problem-solving skills to consistently meet client needs and achieve results.- Proficient in coordinating with stakeholders to ensure smooth campaign execution and detailed performance tracking.

Sydney

- Managed and optimised content for the WeChat official account, enhancing audience engagement.- Organised marketing events, coordinating logistics and promotional activities to boost brand visibility.- Hosted live online promotional videos, delivering key messages and engaging with the audience to drive awareness and interest.

Bachelor Of Media (Pr And Advertising); Minor In International Business

Secondary Education

· Selective secondary school in Hong Kong · President of Mandarin Society · Member of Campus TV team