Emma Mckie Email & Phone Number

Glasgow, Scotland, United Kingdom

• Work with databases daily, including Galaxy, to process enquiries and add new books into the system.• Conduct administrative duties, such invoices and cash spreadsheets on MS Excel and Word.• Liaise with librarians in order to request borrower suggestions.• Research books and read widely in order to make informed recommendations to customers.• Promote books in our collection and the libraries digital and e-resources, including free access to online databases and e-book/audio book applications.• Create and maintain book displays to encourage customers to read new titles.• Extensive knowledge in cash handling, banking, site health and safety, and safe-key responsibilities.

Glasgow, Scotland, United Kingdom

• Provided support for students within Higher Education Providers who have a disability and/or long term health condition.• Roles: Sighted guide, notetaker and a study/library support.• Strong degree of attentiveness, initiative and confidence due to working by myself. • Quick decision making, espeically when it comes to priotising students' safety and wellbeing.

Glasgow, Scotland, United Kingdom

• Successfully gave groups of visitors a tour of The Hunterian’s painting collection.• Increased my confidence in public speaking in a professional museum and cultural setting.

Glasgow

• Acquired the skill of professionally making coffee. • Worked with food: created and displayed dishes whilst adhering to presentation and food standards. •Cash handling, independently cleaning and locking up the store at night, and opening the store the next day. • Used my own initiative when it came to making immediate decisions within the cafe.

Glasgow

• One of my roles was training new members of staff, especially at the till point.• Continuously met commercial targets such the “Star Gid” initiative and Advantage Card sign-ups.• As a Healthcare Advisor, I learned the importance of bringing empathy and communication to a role.• Responsibility to cash-up the store at the end of the working day, accurately record store takings and look after safe keys.

Masters - Mlitt, Comparative Literature, Merit

This degree encompassed a broad range of literatures and disciplines, including language studies, which enabled me to take up a Beginner’s.

Master Of Arts - Ma, English Literature, 2:1

I studied a wide range of modules, including Postcolonialism Studies, Irish and Scottish Literature from 1900 Onwards, and American.

Education record

Four Higher qualifications with an A grade: English, Philosophy, Geography and History, one Higher with a B grade: Maths. Seven standard.