Emma Cohanim Email & Phone Number

Seattle, WA, US

• Identifying process gaps and optimizing Jira workflows, ticket screens, and automations, improving operational efficiency and user experience, and resulting in a 15% increase in weekly ticket resolution rate
• Gathering requirements, building process flows, and developing a comprehensive business case to implement Salesforce capabilities to improve engineering scheduling, reporting, and automated workflows
• Streamlining change control process by aligning required information with the Change Advisory Board process to increase transparency and minimize need for follow-up from leadership pertaining to the change request
• Triaging IT tickets related to provisioning and maintenance in enterprise applications such as Concur and Salesforce, efficiently resolving issues within expected timelines to ensure stakeholder satisfaction

• Lead an internal radiofrequency identification (RFID) process modernization program to scale and improve existing development lifecycle process efficiency by at least 23%
• Drove Engineering-wide process changes to conform with current International Standardization for Organization (ISO) 9001 Standards for RAIN RFID technology
• Successfully delivered, ahead of schedule and below budget, a major initiative to implement new equipment within a new facility to introduce internal product testing and data collection

Seattle, Washington, United States

• Reduced production downtime during migration by 40% by tracking critical path tasks and maintaining team alignment through regular status reports
• Piloted a go-to-market-focused process-improvement initiative for RFID tag integrated circuits, accelerating time-to-market for new products and increasing engineering-GTM collaboration during development

Greater Seattle Area

• Conducted competitive research to determine product value-adds for a searchable photo app, leading to a 26% increase in user engagement
• Increased revenue by 18% through continuous iteration and user feedback implementation
• Created user stories and milestones for feature delivery, achieving 95% on-time delivery of key features and milestones

Seattle, Washington, United States

• Led a company web-design project to showcase the FOCUS philosophy and provide customers with a purchasing platform for coaching services
• Managed project timelines and tasks, completing 81 deliverables on schedule and gaining 55% more repeat customers
• Increased website traffic by 65% and improved conversion rates by 43% through statistical analysis and competitive research

15-Week Intensive - Full Stack Web Development- Front End: JS fundamentals (ES6+), React.js, Wireframing, CSS, APIs- Back End: Ruby on Rails, Database development, Validations, Authentication, Authorization, EncryptionTechnical Projects: ScentsationalSite employing user authorization and authentication, Ruby on Rails, and React to enable users to create.

Seattle, Washington, United States

• Mentored and trained new hires to ensure client needs are met on time and on budget
• Initiated and executed a program-based organizational system for 4600 documents
• Created project timeline and facilitated annual reviews and audits with clients and stakeholders
• Increased paperwork completion and distribution efficiency by 75% within one month

Seattle, Washington, United States

• Identified and implemented classroom rules and positive reinforcement techniques to manage classroom environment and create a safe space for all children
• Prepared class curriculum encouraging inquisitive play and curiosity
• Curated and executed play-based activities to facilitate language development, abstract thinking, and fine and gross motor skills

• End-to-end management of 180 purchase orders supporting the open-to-buy process, maintaining inventory levels, and tracking replenishments
• Facilitated product information transfer between system tools, ensuring on-time fulfillment of merchandising orders
• Identified gaps and made recommendations in new hire merchandising process documentation
• Established internal teams and vendor relationships to work collaboratively improving process expertise and problem solving

Seattle, Washington

• Devised and employed a detail-oriented strategy for tracking and securing information as well as outreach efforts for over 400 clients
• Orchestrated a networking event to accommodate existing clients and recruit professionals to contribute content to the company site as well as demonstrate a customer-focused methodology
• Contributed to company network growth efforts by corresponding and following up with over 70 legal bloggers via email and phone for the purpose of building rapport with potential clients
• Compiled surveys for clients to gauge overall customer experience and improve future client-company interactions

Greater New Orleans Area

• Communicated with inmates and their families both in person and via telephone in order to inform of bail bond information
• Attended 25 court sessions for the purpose of negotiation of bail bond and tracking record bond information
• Utilized Orleans Department of Corrections’ computer program to update defendants’ criminal records and personal information
• Debriefed inmates regarding follow-up correspondence relating to probation, house arrest and other disciplinary measures

Mercer Island, Washington

• Organized 45 activities and events to encourage social interaction between children with special needs and fellow volunteers
• Prepared environment to meet the needs of children with special needs in order to preserve comfort and safety
• Cooperated with fellow board members to generate and develop both events for children with special needs and social events for student volunteers
• Accompanied children with special needs in the completion of organized activities for the purpose of enhancing the children’s cognitive and motor development efforts

Bachelor Of Science - Bs, Psychology

Activities and Societies: Alpha Epsilon Phi

Computer Software Engineering

Completed Flatiron School’s 15-week Full-Stack Software Engineering program, an intensive bootcamp focused on both front-end and back-end.

High School Diploma

Activities and Societies: National Honor Society, Kids Corps