Emma Clarkin Email & Phone Number

Seasoned Service Delivery Manager specialising in identity and cybersecurity solutions at OktaAccountable for delivery strategy across APJLead a team of project managers, technical consultants, and architectsEnsure flawless execution of projects from inception to completionManage all aspects of service delivery, including quality standards, SLA compliance.

As the Principal Project Manager at Okta, I contribute to the delivery strategy for the Australia, Pacific, and Japan regions, managing large-scale programs and fostering strategic customer relationships in Workforce IAM and Customer IAM (CIAM). I report on team-level billing, drive the adoption of project management methodologies, and ensure or.

Australia

Project Management: Led and managed a portfolio of projects, ensuring successful delivery from initiation to closure. Oversee individual project lifecycles, ensuring alignment with both business objectives and client expectations.IAM Project Implementation: Executed IAM solutions, specialising in both Workforce IAM and Customer IAM (CIAM), contributing to.

Australia

This role involved not only providing strategic project management services but also leveraging my expertise as a retail manager to guide clients in developing strategic roadmaps, with a focus on digital and technology advancements. The collaborative leadership style ensured successful project outcomes and long-term client satisfaction.Strategic Retail.

As the Head of Marketplace Partners at David Jones, I spearheaded the development and management of the Marketplace Partners division, playing a pivotal role in propelling business growth through the establishment of strategic partnerships and alliances. Reporting directly to the Chief Digital Officer, my responsibilities extended to overseeing a diverse.

Establishment and Growth: Played a pivotal role in establishing and fostering the growth of the digital marketplace.Technical Integration Leadership: Managed the technical integration of vendors, ensuring seamless collaboration and optimal platform performance.Brand Relationship Management: Cultivated and nurtured strong relationships with vendors.

Leadership and Team Management: Served as the Department Manager fora David Jones Flagship store, overseeing a team of 20+ professionals. Directed and motivated the team to excel in trade, service, merchandising, and other operational aspects.Operational Excellence: Managed critical aspects of department operations, including stock loss prevention.