Emma Cruwys Email & Phone Number

Deventer, Nl

* Projectleider Europese parlementsverkiezingen 2024Projectleider Tweede Kamerverkiezingen 2023

Amsterdam, North Holland, Netherlands

Interim Operations Manager for five months to cover C.O.O. - Interim Team lead; Marketing team and Project managers. - Part of the Management Team- Head of project management of all projects in the Netherlands, Belgium and South Africa, and (inter)national projects with external brands and companies, such as Nespresso, Ahold and Air Miles.- Leading digital Marketing campaigns and communications strategy (B2C & B2B).- Responsible for innovation and implementation of Diningcity (and partners) websites and booking systems (SaaS). - Understanding and effectively using data to drive decisions, projects, strategy and commercial activity.Events: Nationale Restaurant Week, Dining with the Stars & Restaurant Dinercheque.

Amsterdam, North Holland, Netherlands

Leading the company’s reservation and revenue department, that comes with a range of responsibilities:• Strategic management to optimize revenue • Operations management of the reservations team (3 FTE)• Translate strategic and operational goals • Revenue forecasting• Full compliance for operation controll – SOP’s, procedures and brand standards• Strong people management experience• Excellent communication and interpersonal skills• Process management • Revenue maximalization• Managing inventory• Monthly revenue distribution• IT and finance flow projects• Managing online businessProjects that I have completed in this role:• Implementation new finance flow• Updating booking process

Amsterdam En Omgeving, Nederland

• Strategic management to optimize revenue • Translate strategic and operational goals • Revenue forecasting• Excellent communication and interpersonal skills• Project management • Revenue maximalization• Managing inventory• Monthly revenue distribution• Managing online businessProjects that I have completed in this role:• Implementation and configuration of a new CMS system

Amsterdam

Main responsibilities: • Assisting and advising corporate clients with requests for corporate housing• Communication with corporate reservation related inquiries• Complaint handling and escalation management • Actively monitoring systems for bugs or issues and escalate internally/externally to resolve• Administrative tasks • Invoice processing• Financial administration checks and revenue commission related tasks• Communication with partners in the Netherland via provided tools for enquires and reservations partner properties• Processing data into reservations system• Give tours in (our own) Serviced Apartments • Handling incoming and outgoing emailCorporate Housing Factory offers short, medium and long term housing solutions for (international) corporate clients throughout the Netherlands. Additionally, we offer creative solutions and concepts for real estate funds and professional owners. With our knowledge, top-notch service levels and dedicated team, today’s business travelers can experience corporate housing the way we think it should be: where luxury and high level interior decorating meets the comfort of in-house facilities such as a health club and underground parking, combined with a strategic location. We believe in creating a true “feeling at home” experience and we will take care of you or your employees from the moment they arrive in the Netherlands.

Amsterdam, North Holland, Netherlands

Amsterdam En Omgeving, Nederland

Amsterdam

ServicedApartments.nl is the portal to corporate temporary housing in the Netherlands. With a wide range of carefully selected apartments we offer international professionals and business travelers a one-stop platform for booking short-term stays.We are dedicated to be a reliable source to you in your (personal) quest for a temporary home. Because whether you have travelled the world a hundred times or you are going abroad for the first time, we all need a place where we can unwind and feel secure.Responsibilities: • Assisting and advising corporate clients with requests for corporate housing• Communication with corporate reservation related inquiries• Complaint handling and escalation management • Actively monitoring systems for bugs or issues and escalate internally/externally to resolve• Administrative tasks • Invoice processing• Financial administration checks and revenue commission related tasks• Communication with partners in the Netherland via provided tools for enquires and reservations partner properties• Processing of Epic requests• Processing data into reservations system• Give tours in (our own) Serviced Apartments • Handling incoming and outgoing mail

Deventer

Main responsebilities:• Development of communication strategy for the categories & brands• Managing the overall development and implementation of corporate marketing communication projects.• Responsible for the design, development, production/printing and delivery of collateral materials• Managing content of Company website (internal & external)• Brand Marketing for multiple labels• Event Management• Improvement of order processing

Amersfooort

Thesis De Taaltrainer en De Communicatietrainer

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Customer service via e-mail and phone.

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Graduation research for SNP Holding on website, social media and Internal communication.

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Talent booking and management:Jeroen Pauw, Eva Jinek, Merel Westrik, Bram Moszkowicz, Jojanneke van den Berge, Winfried Baijens, Eddy Zoëy, Max Westerman, Lucien van Geffen, Carlos Lens, Peter R. de Vries, Renate Verhoofstad, Jelte Sondij, Lex Uiting, Liesbeth Staats, Hein Gerrits, Pauline de Wilde, Pieter van der Wielen, Sanne Steusel, Thijs Zeeman, Marc van der Linden en Maarten Bouwhuis.Sanny Verhoeven, Iris Rulkens, Sahar Meradji, Kassandra Schreuder, Maartje Hofhuis, Jakob Krabbé, Gerben van Driel, Jeroen Wolfs en Jason Britton.

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Sales at Bijenkorf Amsterdam shoe department for men and women.

Amsterdam Area, Netherlands

Voornaamste taken: verwelkomen van de gasten, inchecken, uitchecken, toeristische informatie geven aan de gasten over Amsterdam en administratieve werkzaamheden.

Amsterdam Area, Netherlands

5 months trainee Front Office. Fulltime stage van 38 uur per week. Voornaamste taken: verwelkomen van de gasten, inchecken, uitchecken, toeristische informatie geven aan de gasten over Amsterdam en administratieve werkzaamheden.

Wych Cross, East Grinstead

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Hbo, Bedrijfscommunicatie

Mbo, Horeca Ondernemer, Manager