Emma Darnbrough Email & Phone Number

Leeds, England, United Kingdom

Leeds, United Kingdom

Supporting onsite contracts across the North & Midlands to provide all aspects of account management including recruitment, HR and payroll support. Working to contractual obligations to ensure all recruitment, vetting, attendance and attrition targets are achieved / exceeded. Understand and manage budgets, monthly financial reports, and client billing queries. Supporting new business bids and implementation of new business contracts.• October 2012 to Present: Management of onsite operational team based at client site in Leeds providing temporary white and blue collar resource for Unilever as part of a UK wide contract. • April 2018 to Present: Initial implementation and ongoing Senior Management responsibilities for Managed Service provision at our clients R&D facility. • September 2019 to Present: Supporting UK Governance for UK wide blue collar treatment . • January 2016 to January 2019: Providing a master vend solution to the UK operation of our client, a leading provider of home appliances and power tools, for all temporary resource requirements. Managing supply through onsite teams at various locations around the UK. Supplying bespoke monthly management information.• Client Management• Recruitment - Permanent & Temporary• Weekly & Monthly Payroll• Performance Management• Absence Management• Disciplinary & Grievance • TUPE & Redundancy Consultation• AWR Management• Project Support • New Business Implementation• Panel Vendor Management• Onsite Delivery• Remote Team Management• Multi-Contract Management

Leeds, United Kingdom

Supporting several strategic client contracts across the North & Midlands to provide all aspects of account management including recruitment, HR and payroll support. Working to contractual obligations to ensure all recruitment, vetting, attendance and attrition targets are achieved. Understand and manage budgets, monthly financial reports, and client billing queries.• October 2012 to Present: Management of onsite operational team based at client site in Leeds providing temporary resource for Unilever SU and R&D as part of a UK wide contract.• February 2012 to September 2013: Providing a master vend solution to our client, a leading records management company used by over 85% of the FTSE, for all temporary resource requirements across the UK. Managing supply through our central team, UK branch network and PV suppliers. • April 2008 to September 2013: Supplying first line IT support staff for the in house IT helpdesk of our client, the UK’s leading pharmacy-led health and beauty retailer. Sourcing candidates for temp to perm opportunities.• April 2008 to July 2013: Remote management of staff providing switchboard cover on behalf of a multinational telecommunications company for their client, a multinational gas and oil company, based at locations in Wythenshawe and Aberdeen. • January 2007 to June 2012: Implementing new temporary resource solution and managing onsite relationship with our client, a leading financial services group in the UK, providing staff for their in-house IT helpdesk growing from 40 and peaking at over 300.

Leeds, United Kingdom

Working for Manpower on assignment to their client NCR on the HBOS Platform Transformation Programme (upgrading ATM's across the HBOS estate from NT to XP).Duties: Help to create and develop project procedures and train new members of the team. Liaising with schedulers, HBOS sites and external security companies to ensure the clients schedule demands were met and ATMs upgraded successfully. Maintaining HBOS project database and NCR specific quickbase. Ensure engineers had all relevant paperwork relevant to the project and specific upgrades. Supporting upgrades throughout the night where required and ensuring all UAT forms where obtained. Responsible for weekly team updates to report on previous week activity and upcoming workload.Project delivered successfully on time and to budget.

Leeds

ABS: Contracted to carry out building and joinery work for domestic insurance claims on behalf of several large insurance companys.Duties: Administering insurance claims including arranging surveyor appointments with customers, prepare post survey report and costings schedule and submit to relevant insurance company, once approval received notify works coordinator to schedule relevant trades and submit any additional costings if required as work progressed. Keeping employee files up to data and recording holidays etc. Maintaining and updating company vehicle and insurance records.Support administrative team with switchboard, private quotes and other duties as required.

Leeds, United Kingdom

Springwell Car Imports: Indenpendent company acting on behalf of individual and business customers importing prestige vehicles directly from manufacturers in Europe.June 2000 - July 2002: Sales Representative (Mercedes-Benz Import Specialist)Duties: Primary contact for all Mercedes-Benz sales enquiries. Supporting customers through the process of importing vehicles from abroad at every stage from order to delivery / registration. Liaising with customers and factory/suppliers on current models, UK specs and prices. Daily dealings with regional finance centre on exchange rates. Supporting other sales representatives where required on other imports including BMW, Jaguar, Porsche and Peugeot from suppliers in Germany, Holland and France.January - June 2000: Sales Administrator Duties: Dealing with customer queries via telephone and email. Preparing and sending quotes.

Leeds, United Kingdom

Customer Service: Part-time telephony based role arranging appointments with financial advisors for existing Halifax customers.

A-Levels, A-Levels

English (combined) Business Studies Law

Gcse, Gcse, 10 X A-C

English literature English language English speaking Mathematics Business Studies Sociology Science (Dual award) French History