I am passionate about keeping mission-critical systems running smoothly. As an IT Infrastructure Engineer at enGen, a leading healthtech engineering services provider within Highmark Health, I've been doing just that since 2022. My specialty? z/OS mainframe systems. I ensure core systems like IMS, CICS, DB2, and MQ are always available and performing at their best. I love diving deep into these complex environments, and my Mainframe Systems Administrator Certificate from the US Department of Labor and IBM (2020) gives me a solid foundation to build on.I believe in teamwork and clear communication. Whether I'm working with fellow engineers or explaining technical details to non-technical colleagues, I make sure everyone's on the same page. I'm also a big believer in putting people first when designing solutions, which is why I use human-centered design (HCD) principles to ensure our technology truly meets user needs.Outside of my core infrastructure work, I enjoy contributing to enGen's outreach and branding efforts. I have a knack for social networking, marketing communications, and online marketing, and I'm always eager to help spread the word about the great work we do. Ultimately, I'm driven to deliver high-quality solutions that make a real difference for our users and our business.