Emma Delooze-Klein Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Developed and updated the University of Pittsburgh website for this initiative.• Coordinated communication between faculty, prison administration, and volunteers.• Produced reports, grant proposals, and spreadsheets.

Kirkwood, Mo

• Supervised Reference & Adult Service professionals and paraprofessionals: hiring, training, scheduling, monitoring attendance, mentoring, discipline and staff performance evaluations.• Acted as a liaison between library and community by participating and presenting at community meetings and being an active member in the Kirkwood-Des Peres Chamber of Commerce. • Provided, supervised and participated in extra services: nonprofit collection and classes, outreach to the homebound, adult programming, and acts as the Passport Program Manager.• Collaborated with staff to present creative adult programs and adult outreach ensuring the programs met the library’s strategic plan goals.• Evaluated new technology, trained and motivated the staff and public in the use of these technologies.• Developed, updated, and provided the Director policies, procedures, job descriptions, statistics and reports. • Participated in and facilitated long-range planning sessions.

Kirkwood, Mo

• Led the development and implementation of a strategic plan and communicated the mission and vision to the public and staff.• Provided direction in the provision of library programs and services that reflect the needs of the public.• Wrote and implemented policies and procedures to maintain and strengthen library service.• Prepared and administered approved budgeted expenditures. Proactively researched funds for future budgetary needs.• Developed and reviewed grant applications for internal and external funding sources, ensured compliance with required mandates, and monitored expenditures.• Provided assistance to the president and the Board of Library trustees through the preparation of reports and presentation of statistics.• Managed library staff and all personnel matters. Selected, appointed, trained, motivated and evaluated administrative and supervisory personnel.• Liaised with professional and community organizations, working to strengthen and explore partnerships.

Webster Groves, Mo

• Trained Reference Staff on procedures, computer use, as well as the databases and services offered through the library.• Created policy and procedures manual for the Reference Room and updated the existing Collection Development Policy.• Developed and offered a series of programs, classes and one-on-one sessions for the public including basic computer classes, social media classes, help using library databases and services, as well as Microsoft Office programs.• Generated weekly and monthly displays around the library to promote the collection and programs.• Put together the monthly eBook and Audiobook order for OverDrive and provide regular stats to the director.• Started a blog for the library with online instructions for using library services, reader's advisory and upcoming events and programs.• Managed social media accounts including Facebook, Twitter, and Pinterest.• Co-authored Images of America: Webster Groves.

Glasgow, United Kingdom

• Compiled reference statistics in regards to the number of questions asked in each area of the library to determine the staff schedule, as well as the usage statistics for electronic databases to ascertain which parts of the academic year are the busiest for students.• Answered general questions regarding materials and holds at Research and Learning Support.• Preserved materials in Archives and Special Collections, including the personal letters and papers of Patrick Geddes, which is one of the University's most significant collections.

Le Roy, Ny

• Gave guided tours of the museum for small and large groups and answered visitors' questions.• Worked ticketing and cash register.• Created displays in the gift shop to showcase new products.

Le Roy, Ny

• Worked at the Circulation Desk circulating materials, checking the availability of resources, managing patron accounts and public service.• Worked to set up and staff programs and create displays to promote the Summer Reading Program and library events.

Le Roy, Ny

• Accessioned items into the collection.• Organized and preserved photographs, letters, ledgers, etc. in the collection.• Improved layout and labeling system used to find materials that were previously unorganized, allowing staff and public to easily find materials.

Advanced Certificate, Non-Profit/Public/Organizational Management, 4.0

Master Of Library & Information Science (M.L.I.S.), Library And Information Science

Activities and Societies: Class Representative for the Information and Library Studies Class of 2012Dissertation: "A Transatlantic.

Bachelor Of Arts (B.A.), Classical And Ancient Studies

Activities and Societies: Eta Sigma Phi; Classics National Honor Society (2010-2011), Phi Alpha Theta; History National Honor Society.