Emma Denk

Emma Denk Email and Phone Number

Manager of Customer Insights at Lidl US @ Lidl US
Emma Denk's Location
Washington, District of Columbia, United States, United States
Emma Denk's Contact Details

Emma Denk personal email

n/a
About Emma Denk

Emma Denk is a Manager of Customer Insights at Lidl US at Lidl US. She possess expertise in customer service, food, management, microsoft word, restaurants and 8 more skills.

Emma Denk's Current Company Details
Lidl US

Lidl Us

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Manager of Customer Insights at Lidl US
Emma Denk Work Experience Details
  • Lidl Us
    Manager Of Customer Insights
    Lidl Us May 2023 - Present
    Arlington, Virginia, Us
  • Lidl Us
    Senior Customer Insights Analyst
    Lidl Us Feb 2022 - May 2023
    Arlington, Virginia, Us
  • Marriott International
    Manager, Global Food Safety
    Marriott International Nov 2020 - Jan 2022
    Bethesda, Md, Us
    •Assumed ownership of the internal Global Food Safety Audit, an on property self-audit process formerly managed by Global Quality Assurance department. Collaborated with Deloitte on audit technology, compliance tracking, and reporting. Generated quarterly food safety audit reports, tracking top non-conformance items and corrective actions globally. Refined auditing process and facility requirements quarterly.•Collaborated with the founding members of Women of F&B, a group devoted to supporting, connecting, and elevating women in Marriott’s Food and Beverage disciplines.•Took over a project manager role for the ongoing Covid-19 Task Force, which includes members from Global Procurement, Rooms Operations, Engineering, Meetings and Events, and Food Safety. Schedule regular meetings to sustain and work on continuous improvement of global protocols.
  • Marriott International
    Manager Of Global Operations, Food And Beverage
    Marriott International Jun 2017 - Nov 2020
    Bethesda, Md, Us
    •Directed foodborne illness / outbreak response for all 30 brands globally (7000+ properties). Advised properties on urgent action items and communication strategies with ill guests following alleged foodborne illness claims. Collaborated with risk management and legal teams for brand protection with the goal of creating a safety culture and mitigating risk. Have seen a 26% decrease in outbreaks since 2016.•Collaborated with stakeholders throughout the company as a founding member of the Covid-19 Task Force, responding to rapidly evolving regulatory and public health changes. Served as a SME in the public health and regulatory space. •Collaborated with the Learning and Development team on several training projects in order to continually improve our proprietary food safety and allergen training programs. Vetted third party training vendors and courses. •Drafted and maintained Marriott’s Global Covid-19 Protocols and modified brand standards, informing the new global audit program. Introduced protocols such as electrostatic spraying, face covering requirements, and updated cleanliness trainings. • Vetted third party Covid-19 testing companies and travel health apps in order to launch Connect with Confidence, an optional health protocols program for meetings and events. Initial social media impact and news coverage of the launch totaled more than 34 million impressions.•Collaborated with the Sustainability team on various global initiatives, including eliminating straws across all properties globally, launching a Responsible Seafood program through partnerships with WWF and NEAQ, and developing a Food Waste reduction program with the goal to cut food waste by 50% at all properties globally by 2025.
  • Marriott International
    Global Food Safety Flex Staff
    Marriott International Jan 2017 - Jun 2017
    Bethesda, Md, Us
    •Managed Global Food Safety email mailbox answering questions regarding Starwood/Marriott merger, audit exceptions, kitchen safety standards, etc.•Managed ground beef purchasing program, reviewing routine microbiological testing and setting protocols for beef processing•Managed approvals for sushi variance program to support minimal bare hand contact.•Wrote risk assessments and gap analyses for special business case proposals.
  • Marriott International
    Global Operations Food And Beverage Intern
    Marriott International Jun 2016 - Aug 2016
    Bethesda, Md, Us
    •Created HACCP Plans for the commercial preparation of dry cured meats.•Shadowed menu development chefs in the test kitchen.•Collaborated with several properties on a Food Waste reduction and diversion project.•Met with and vetted vendors for the continuous improvement of safe food production processes in hotel kitchens and facilities.
  • Mcalister'S Deli
    Cashier/Food Runner
    Mcalister'S Deli Jan 2015 - Feb 2016
    Atlanta, Ga, Us
    • Worked front of house• Took orders and worked the cash register• Delivered food to customers• Prepared desserts
  • City Of Roswell
    Sprayground Assistant Manager
    City Of Roswell May 2014 - Aug 2014
    • Worked concessions and enforced safety rules• Managed coworkers and kept water chemicals in balance• Prepared shift reports and handled any problems or accidents
  • Honeybaked Ham Corporate
    Intern
    Honeybaked Ham Corporate Jan 2013 - May 2013
    Alpharetta, Ga, Us
    • Worked with Senior Products Manager• Helped with research on competitor products, specials, and pricing• Looked into consumer trends • Learned a lot about the food chemistry aspect of their products
  • Nutrifit Sports Therapy
    Intern
    Nutrifit Sports Therapy Aug 2012 - Dec 2012
    • Worked with Registered Dietitian • Sat in on patient consultations• Did secretarial work • Called clients about events with the company • Learned all about nutritional requirements for different types of people (athletes, pregnant women, teenagers, etc)

Emma Denk Skills

Customer Service Food Management Microsoft Word Restaurants Food And Beverage Microsoft Excel Product Development Restaurant Management Leadership Powerpoint Public Speaking Microsoft Office

Emma Denk Education Details

  • Clemson University
    Clemson University
    Culinology
  • Harvardx
    Harvardx
    Global Health Delivery
  • Cornell Peter And Stephanie Nolan School Of Hotel Administration
    Cornell Peter And Stephanie Nolan School Of Hotel Administration
    Hospitality Administration/Management
  • Istituto Lorenzo De'​ Medici
    Istituto Lorenzo De'​ Medici
    Art In Gastronomy

Frequently Asked Questions about Emma Denk

What company does Emma Denk work for?

Emma Denk works for Lidl Us

What is Emma Denk's role at the current company?

Emma Denk's current role is Manager of Customer Insights at Lidl US.

What is Emma Denk's email address?

Emma Denk's email address is em****@****idl.com

What schools did Emma Denk attend?

Emma Denk attended Clemson University, Harvardx, Cornell Peter And Stephanie Nolan School Of Hotel Administration, Istituto Lorenzo De'​ Medici.

What are some of Emma Denk's interests?

Emma Denk has interest in Health.

What skills is Emma Denk known for?

Emma Denk has skills like Customer Service, Food, Management, Microsoft Word, Restaurants, Food And Beverage, Microsoft Excel, Product Development, Restaurant Management, Leadership, Powerpoint, Public Speaking.

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