Emma Dornath Email & Phone Number

Orlando, Florida, United States

• Organize and facilitate all group affiliated communication with the operating departments of the hotel • Develop, coordinate and communicate the Group Resume, Program Outline, Banquet Event Orders, VIP Amenities, and all Production and Exhibit load-in and out• Manager of group room blocks for all assigned conferences including reduction, additions and attritions• Manager of assigned groups both prior to and on site during the length of stay with events

Orlando, Florida, United States

• Managed of off-site event operations including building banquet order forms, menu creation with Executive Chef, special ordering, site inspections & diagrams, billing, and overall client relations•Venue Manager of Azalea Lodge at Mead Garden managed by Dubsdread Catering, responsible for all event operations, proposal creation, staff training, and continuing partnership with Mead Botanical Garden, Inc.• Oversaw sales and coordination teams to ensure accuracy, consistency, and implementation of policies and guidelines to the company• Worked alongside Sales Manager in event logistics and yearly sales projection goals• Completed monthly inventory and repair & maintenance checklists for staff execution• Supported Director of Catering with management of scheduling, account deposit & receivable logs, and payroll

Orlando, Fl

• Conducted venue tours for prospective clients for social and corporate events along with weddings, anniversaries, and vow renewals• Responsibility of generating and increasing revenue with all special events and weddings• Coordinator for weddings held at Historic Dubsdread, Highland Manor, and Azalea Lodge properties along with all off-property events and weddings• Manager of all off-property catering and events at venues such as Orlando Museum of Art, Leu Gardens, Quantum Leap Winery, and Orlando Science Center• Assisted Banquet Manager with daily tasks such as payroll, weekly event summaries, deposit and accounts receivable logs, and inventory

Orlando, Fl

• Assisted lead planner with coordination of day of event including rehearsals and venue visits• Key responsibilities included: DIY décor set up for all event aspects, attain attention to detail,communicate effectively and accomplish all details within reference to timeline

Orlando, Fl

• Development and management of SportsSystems operations accreditation system for four collegiate football games: Camping World Kickoff, Florida Blue Florida Classic, Camping World Bowl, Citrus Bowl• Assisted with team selection committee game assignments and bi-weekly meetings, managing online live chat, conference phone-line, and presentation slide show• Prepared and tracked all scouting game and travel reports, game photos, and scout assignments• Assisted event coordinator in planning of spring event, Sideline Wine & Dine, with over 40 vendors in attendance• Supported events department with logistics, registration, and operations of community-based events• Media relations assistance for associated game press conferences and management of media relations volunteer committee

Orlando, Fl

• Coordinated the booking of over 20 private capsules, engagements, and party celebrations weekly• Managed the booking process and communication log for all special events, promotions, and requests• Developed logistics of promotional events such as Mother’s Day, Father’s Day, and Fourth of July• Responsible for the execution of all special events in 101-person on-site event space• Supported VIP Operations Manager in product inventory, marketing efforts, and daily management duties

Orlando, Fl

• Implemented successful training sessions to facilitate on-going learning and employee development initiatives• Supervision of all bar operations and product delivery as well as team members consistency and efficiency• Escort of all private capsule guest bookings

Orlando, Fl

• Sold and served beverages, alcoholic and non-alcoholic, to guests of the Orlando Eye observation wheel• Maintained high standards of accurate and efficient cash and card procedures, handled over $500 in beverage purchases per night• Supported general manager with guest inquiries for events held on our observation wheel

Orlando, Fl

• Generated a minimum of 20 packets a week for 13 weeks, containing travel reports and university information• Supported in communication and media relations material for game-day, post-game press conference, and Florida Citrus Parade• Assisted in managing Florida Citrus Parade float build and day of parade logistics, specifically volunteer and waiver documentation for over 200 volunteers• Prioritized heavy workloads and met deadlines with accuracy and minimal supervision

Orlando, Fl

• Conducted weekly tours for over 30 families and prospective students of the Rosen College campus• Maintained good academic and behavioral standing• Contributed in two seasonal open houses with over 75 attendees as tour guide of campus and apartment living space• Supported UCF Academic and Advising staff in relay of information about campus and sharing of experience

Fort Dodge, Ia

• Upsold and recommended merchandise to customers• Communicated with district manager to update sales, new merchandise, hiring of associates• Planned seasonal store layout along with décor• Processed payment transactions of amounts up to $600 along with night deposit and recordings

Ames, Ia

• Supervised and patrolled over 1,000 spectators in Jack Trice Stadium and VIP sections• Operated ticket-scanning devices for check in of over 700 attendees, mainly university students• Informed persons of security and safety issues of stadium

Fort Dodge, Ia

• Sold concessions including food items and bottled drinks to spectators at softball and baseball games• Received money and made correct change for customers• Assisted in management of inventory for both food and drink

Bachelor'S Degree, Event Management

Activities and Societies: Eta Sigma Delta International Honor Society, Knights Special Events Society Member, ILEA Member, Student.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Phi Theta Kappa, Cheerleading