Emma Femic, Ll.M.

Emma Femic, Ll.M. Email and Phone Number

Head of CX @ Volumental - Passionate about People, Tech & Business @ Volumental
stockholm, stockholm, sweden
Emma Femic, Ll.M.'s Location
Greater Stockholm Metropolitan Area, Sweden
Emma Femic, Ll.M.'s Contact Details

Emma Femic, Ll.M. work email

Emma Femic, Ll.M. personal email

n/a
About Emma Femic, Ll.M.

✔ 10 years’ experience in service delivery ✔ 9+ years’ experience in the IP industry ✔ 6+ years’ experience in leading and growing large multicultural, global teams both virtually and face to faceEnthusiastic, assertive and pragmatic manager with a proven ability to successfully lead and empower large teams through change while delivering an excellent service to clients and achieving financial targets. Thrives in a fast-paced, dynamic and collaborative environment. A results-oriented individual demonstrating great problem-solving skills, attention to detail and flexibility. Experienced in the fields of tech, IP law, and B2B SaaS. In my professional role, I always aspire to...💪 Approach my job with enthusiasm, grit, assertiveness, and humor💡 Think outside the box and, more importantly, listen to the ideas of others🏳️‍🌈 Build diverse teams with the sharpest minds and best attitudes 🧠 Learn from my experiences, whether they be good or bad ⚡ Not be intimidated by new challenges. To quote one of my all-time favorite characters, Pippi Longstocking: “I have never tried that before, so I think I should definitely be able to do that”

Emma Femic, Ll.M.'s Current Company Details
Volumental

Volumental

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Head of CX @ Volumental - Passionate about People, Tech & Business
stockholm, stockholm, sweden
Website:
volumental.com
Employees:
55
Emma Femic, Ll.M. Work Experience Details
  • Volumental
    Head Of Customer Experience
    Volumental Nov 2023 - Present
    Stockholm, Stockholm County, Sweden
    Overseeing the customer lifecycle to ensure seamless experiences across customer success, support, and logistics. Driving satisfaction, retention, and value for clients by optimizing processes and aligning insights with business strategy.
  • Corsearch
    Director Of Brand Protection, Emea
    Corsearch Oct 2021 - Nov 2023
    Stockholm, Stockholm County, Sweden
    Oversaw and led the managed services delivered by the EMEA Brand Protection teams, ensuring a high level of customer satisfaction, continuous improvement and an innovative approach to brand protection.
  • Incopro
    Global Service Director
    Incopro Apr 2021 - Oct 2021
    Stockholm, Stockholm County, Sweden
    Oversaw and led the managed services delivered by the Global Brand Protection teams.
  • Incopro
    Uk Service Director
    Incopro Feb 2020 - Apr 2021
    London, United Kingdom
    Oversaw and led the managed services delivered by the UK Brand Protection teams.
  • Incopro
    Brand Protection Team Leader
    Incopro Nov 2018 - Jan 2020
    London, United Kingdom
    Led a large team of highly skilled and multilingual Brand Protection Analysts based in London and Shanghai on the end to end brand protection service delivery for a large key account in the luxury industry.
  • Noréns Patentbyrå Ab
    Trademark Attorney
    Noréns Patentbyrå Ab Jun 2016 - Sep 2018
    Stockholm, Sverige
    I helped businesses protect their brand identities by advising on trademark registration, management, and enforcement. I handled availability searches, filing and prosecution of trademarks in Sweden and at the EUIPO, and preparations of evidence and legal submissions.
  • Noréns Patentbyrå Ab
    Intellectual Property Assistant
    Noréns Patentbyrå Ab Aug 2014 - May 2016
    Stockholm, Sverige
    Provided professional administrative support to the Trade Mark Attorneys including diary management, reporting official decisions and preparing legal documents.

Emma Femic, Ll.M. Skills

Trademark Law Intellectual Property Trademark Strategy Legal Writing Licensing Strategy Copyright Law Start Ups Trade Secrets Legal Advice Microsoft Office Design Law Trademark Infringement Contract Negotiation Drafting Agreements

Emma Femic, Ll.M. Education Details

Frequently Asked Questions about Emma Femic, Ll.M.

What company does Emma Femic, Ll.M. work for?

Emma Femic, Ll.M. works for Volumental

What is Emma Femic, Ll.M.'s role at the current company?

Emma Femic, Ll.M.'s current role is Head of CX @ Volumental - Passionate about People, Tech & Business.

What is Emma Femic, Ll.M.'s email address?

Emma Femic, Ll.M.'s email address is em****@****oip.com

What schools did Emma Femic, Ll.M. attend?

Emma Femic, Ll.M. attended The London School Of Economics And Political Science (Lse), Stockholms Universitet, Stockholm University, Linköping University.

What skills is Emma Femic, Ll.M. known for?

Emma Femic, Ll.M. has skills like Trademark Law, Intellectual Property, Trademark Strategy, Legal Writing, Licensing, Strategy, Copyright Law, Start Ups, Trade Secrets, Legal Advice, Microsoft Office, Design Law.

Who are Emma Femic, Ll.M.'s colleagues?

Emma Femic, Ll.M.'s colleagues are Fulvio Castelli, Eric Abrahamsson 项瑞科, Ludvig Bergström, 朱文康, Mark Hughes, Lana Grahns, Daria Khvostovetc.

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