Emma Gamble Email & Phone Number

Reigate, England, United Kingdom

Supporting a client portfolio in eLearning, staffing, payments, and Foreign Exchange / remittance etc.

Co-Founder of Reflexxion, a specialist Retail Training Company offering:People DevelopmentFacilitationTraining DesignResearch & EvaluationModeration

* Customer Service training accross all Retail* Introducing pro-active selling skills * Producing an annual Induction programme suitable for 50,000 Customer Assistants. * Producing training programmes for new Business Initiatives in line with company strategy (e.g. Technology)* Updating the nationally renowned bra fitting training programme* Managing the Customer Assistant Career Path accross 11 roles

* Managed training calendar for Buying Function* Wrote and delivered training courses to Technologists, Buyers and Merchandisers* Wrote, delivered and co-ordinated 'fast track' programme for volume intake of Range Merchandisers* Wrote and delivered training updates as part of the 'Buying Academy'

* Weekly trading meetings, sales analysis and trend data to feed into department strategy* Contracting stock and cataloguing stores by profile & customer segmentation* Store communication, training and selling documentation* Plans and documentation for seasonal launches and reductions

* Procurement of a commercial range of merchandise for catalogue and internet sales* Managing stock for maximum sales and profitability

* Merchandising holidays to ensure the maximum availability of accommodation and flight combinations* Maintaining systems to reflect the most current data* Analysing and reporting data

* Sourcing and co-ordinating training courses within set budgets* Cost and benefit analysis * Administration

Ba (Hons), English Literature

Activities and Societies: Worked part time for the Student Union 1992 - 1995English Literature

Education record