Contribute to the full recruitment cycle. Oversee workforce planning, assess results to determine future recruitment needs. Formulate and issue contracts and correspondence. Request and review references. Arrange inductions and onboarding requirements. Welcome new starters. Process leavers. Provide advice and education on HR processes and services. Updated employee records. Liaise with Payroll department. Partner with multiple business areas to establish and examine issues. Review service quality to identify areas for improvement. Overhauled shopping budget spreadsheet; increased availability and transparency of data, enabled effective business decision making.Coordinated efforts to attract and acquire talent; increased employee engagement.Collaborated with senior management team; confirmed accuracy and timely creation of vacancy adverts, improved talent acquisition.

Delivered high level of administrative support in a fast-paced environment. Supported recruitment and onboarding process. Synchronised complex diary entries, organised appointments. Updated database with client details. Developed spreadsheets. Screened calls and correspondence. Updated confidential information. Handled sensitive details with the utmost professionalism. Ordered office supplies and equipment. Pinpointed skills gaps, delivered training and inductions; enhanced knowledge and abilities to enable the achievement of targets.Acted as a point of escalation for complex queries and concerns; swiftly resolved issues to the satisfaction of all parties.

Ensured maximum productivity and deployment of resources. Contributed to the performance of the team, welcomed customers and assisted with queries. Drove sales at every opportunity, while simultaneously offering outstanding levels of customer service. Provided advice and education on products. Processed and reconciled cash and card transactions. Maintained and communicated an accurate record of stock. Replenished and merchandised goods to attract purchases. Enforced and adhered to health, safety and security practices.Orchestrated and facilitated health and safety seminars; advanced knowledge in fire safety and emergency procedures in the event of a bomb threat.Leveraged incentives and keen negotiation skills; encouraged high levels of performance throughout the team to improve morale and meet targets.Communicated directly with customers, solved problems; continually met customer service obligations.

This position allowed me to grow further with my customer service skills, as I would be speaking with customers daily and assisting them in ordering meals for home delivery. Not only did I speak with customers, I would use excel and word often and would help with any issues that may have risen with the drivers throughout the day. Also I would document any information the drivers gave us at the end of the day, ensuring that the customers are happy with everything and we have a record of it. Aside from my role on the phone, I would write up letters, design and print them out and send them out to lapsed customers. As this was a new process for me, I was able to learn more complex computer skills and learned more about excel as this was the programme we used to compile a list.

To serve customers and to help with their needs. Replenish stock onto the shelves and deal with the process side of the business.

I run the company and ensure that all members of the team are working to their best abilities and we are producing a good blog for our readers.With events I oversee the running of the night, making sure everything is running according to plan and our clientele are having a good time. I also find the venues, organise the music, ticket prices, promotion and lead the team to create a memorable event.