Emma Hennessy Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin, Leinster, Ireland

Dublin, Leinster, Ireland

Supporting the Store Manager in the day to day operations of the store.Achieving and maintaining store KPI's.Manage, motivate and develop team members.Maintaining stock levels to ensure full availability throughout the day.Inventory controls through checks and procedures. Ensuring excellent customer service is delivered to every customer.Implementing new.

Bakery responsibleOrderingInventory Control MerchandisingPacking out stock efficientlyStore transfers and returnsCash ManagementCustome service

Adelaide, Australia

• Managing a team of 13 - 15 staff.
• Selection and recruitment of staff along with training and development.
• Ordering for the store and ensuring all products are fresh.
• Increasing sales and other KPI’s such as COG’s.
• Ensuring Mystery shop average was 90-100%
• Keeping calm under pressure through busier periods.

Ireland

I completed a retail management degree with Lidl. The degree was divided into blocks. It was three months in college, then three months in work and this continued on for three years. When in the college block I looked at everything important to retail such as: marketing, retail consumer behaviour, management, accounting, supply chain management, Microsoft.

Dublin

When I was working in The Academy I had a number of duties. For a period of time I was bar supervisor in the V.I.P. bar which meant I had to deal with important customers in the most efficient and polite way. I then went on to work in the busier bar on a different floor as they needed my expertise. I also was in charge of drowning up business on quieter.

Dublin

I started off as a lounge girl which involved serving customers and ensuring a standard of cleanliness was kept. I then moved up to serving in the off licence at which I had to full stock the fridge and merchandise the spirits and wines. I then became a barmaid where I had to serve drinks to the customers but also that cash management was adhered to.

Ba Hons Retail Management, Retail Management

I have received 2.1 degree in retail management. This unique degree combined they theory of retail management along with the experience of.

Accounting Technology/Technician And Bookkeeping

I have completed year 1 in an Accounting Technician course. This course is with the ATI Institute.

Leaving Certificate