Emma Ackroyd personal email
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An experienced and resilient leader with a strong track record in the design and execution of strategic solutions and transformation. Proven delivery in resolving complex legacy issues and broad experience of leading diverse, multi-disciplined teams in the development, delivery and management of financial services products and propositions.
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Proposition And Performance LeadCouttsManchester, Gb
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Proposition & Performance LeadCoutts May 2024 - PresentLondon, Wc2R 0Qs, Gb
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Head Of Business Risk ManagementNatwest Group Feb 2021 - May 2024Edinburgh, Scotland, GbResponsible for delivering key aspects of the Non-Financial Risk agenda and embedding the Enterprise Wide Risk Management Framework in the Commercial & Institutional bank, leading teams across the UK and India. -
Head Of Product InfrastructureNatwest Group Jan 2019 - Jan 2021Edinburgh, Scotland, GbBuilt and led a diverse, multi-disciplined team with responsibility for creating and maintaining the product framework in the Commercial & Institutional business. Accountable for ensuring that products and their sales processes were robust and fit for purpose across all channels.
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Head Of Business & Commercial Banking Propositions & ProductsFuture Williams & Glyn Team - Rbs Oct 2016 - Jan 2019Accountable for achieving operational readiness for lending customer journeys, design of capital pricing model and creating proposition strategies for post-separation from NatWest Group.Shadow P&L responsibility to NatWest Group. -
Head Of Corporate Lending Products (Marketing, Future Williams & Glyn)Future Williams & Glyn Team - Rbs Jun 2015 - Oct 2016Successfully built and managed a dynamic Business Banking and Commercial Lending Products team,which was tasked with ensuring a smooth customer journey throughout the separation from RBS.Involved in strategic pricing decisions and held responsibility for approving large lending transactions and parameters.
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Senior Manager, Proposition StrategyBanco Santander Jun 2013 - Jun 2015Boadilla Del Monte, Madrid, EsLed the team responsible for the development and delivery of strategic projects, propositions andproducts across Santander Corporate, Commercial and Business Banking Segments. -
Senior Asset Products Manager - Corporate, Commercial And Business Banking MarketingBanco Santander Feb 2012 - Jun 2013Boadilla Del Monte, Madrid, EsDay-to-day management of assets product set, delivery of process improvements, pricing updates and new product development and launch.
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International Propositions ManagerHsbc Jan 2011 - Feb 2012London, GbOwnership of HSBC Retail Banking ‘International’ proposition, including P&L accountability for fourcurrent accounts and associated customer acquisition and retention. -
Hsbc Executive Management TraineeHsbc Sep 2009 - Jan 2011London, GbRoles undertaken during this time included ownership of a mid-market client portfolio at HSBC Jersey Commercial Banking and six months as a Deputy Branch Manager in HSBC’s second largest UK branch in Manchester.
Emma Ackroyd Skills
Emma Ackroyd Education Details
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Ifs School Of FinanceBanking Practice And Management -
The University Of EdinburghEconomics And Politics
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The High School Of Glasgow
Frequently Asked Questions about Emma Ackroyd
What company does Emma Ackroyd work for?
Emma Ackroyd works for Coutts
What is Emma Ackroyd's role at the current company?
Emma Ackroyd's current role is Proposition and Performance Lead.
What is Emma Ackroyd's email address?
Emma Ackroyd's email address is e.****@****ail.com
What schools did Emma Ackroyd attend?
Emma Ackroyd attended Ifs School Of Finance, The University Of Edinburgh, The High School Of Glasgow.
What skills is Emma Ackroyd known for?
Emma Ackroyd has skills like Banking, Retail Banking, Commercial Banking, Financial Risk, Stakeholder Management, Product Management, Financial Services, Project Management, Segmentation, Change Management, Business Analysis, Credit.
Who are Emma Ackroyd's colleagues?
Emma Ackroyd's colleagues are Christina Gaud, Kaine Devo, Manoj Tailor, Philip James, Keren Fysh Acii - Chartered Insurance Practitioner, Thomas West, Andrew Boozer Acii Dip Cii.
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