Emma Bray Email & Phone Number

London Area, United Kingdom

- Provide excellent customer service in a historic, internationally-recognized, luxury store - Convey informed advice and sewing tips to customers purchasing fabric or other crafting materials as well as responding to inquiries through customer services- Nurture personal relationships with customers, increasing their in-store shopping and overall image of the brand- Locate, cut, and package up to hundreds of meters of fabric per day while maintaining visual standards- Optimize room layout and product placement based on stock levels, seasonal products, and customer shopping habits while maintaining stock levels and inventory- Selected for the Customer Service Excellence Award in 2023 by shop floor managers, customer service managers, and the store director

London Area, United Kingdom

London Area, United Kingdom

Dana Point, California, United States

- Responsible for ordering product for the ‘Dips and Deli’ department based on sales data, stock levels, and rotating product as needed to limit waste and back stock- Merchandising of various areas of the store to prioritize sales of specific products- Developed strong time-management skills due to tight hourly deadlines and pivoting to new tasks each hour- Understood & followed company policies/standards without constant direct supervision

San Diego, California, United States

-Completed a 1-year AmeriCorps VISTA contract with the San Diego Promise Zone-Convened and leveraged the work of 80+ partnerships through a collective impact framework to drive the mission of improving the quality of life for 80,000+ residents in the Promise Zone-Planned and facilitated two monthly working group and respective subgroup meetings by setting agendas, creating talking points, researching relevant topics, and contacting speakers -Organized, developed, and maintained documentation including training materials, federal reporting information for the U.S. Department of Housing and Urban Development, and archival data-Researched grants and convened partner organizations and City staff for grant alignment meetings-Streamlined workflow of grant tracking, resulting in the documentation of an additional $5 million of funding received by partner organizations-Maintained and consistently updated a contact list of 800+ community-based organizations, residents, and small businesses

San Diego, California, United States

- Interviewed, recruited, and trained a team of 10 fellows each semester- Developed a curriculum of feminist topics to provide a well-rounded education- Provided professional development opportunities including informational interviews, resume workshops, and mock interviews- Supported students through personal and academic mentorship- Redesigned the program structure to allow for more creativity, flexibility, and student input

San Diego, California, United States

- Partnered with the Women’s Resource Center to create culturally sensitive, accessible walk-in financial education for SDSU students- Curated educational materials and facilitated student learning opportunities on topics like banking, buying a car, and budgeting- Maintained relationships between students and leadership through periodic 1-on-1 meetings

San Diego, California, United States

- Recruited and developed training materials for 15 volunteers each semester- Designed interactive, creative learning opportunities about social justice topics like diet culture, health equity, and gender identity- Conducted outreach to over 300 first-year students and connected them to academic and financial resources in the early weeks of the COVID-19 pandemic

Interdisciplinary Studies, (Public Health, Women'S Studies, Biology)

Minors: Spanish, Interdisciplinary Studies GPA: 3.63

Spanish

- Participated in a 5-week immersive Spanish language program in San Jose, Costa Rica - Courses included medical Spanish and common.