Received Partner of the Quarter!Ensure excellent customer service and adherence to company standardsTraining staff, managing operations, handling cash, maintaining safety and cleanliness, and communicating between management and team members Always searching how best to create a positive atmosphere that drives customer and barista satisfaction and sales

Served food and beverages while maintaining high-quality service to 50+ patrons dailyMaintained proficient use of the Point of Sale system for transactionsRegularly oversaw food preparation, presentation and storage to ensure health and safety regulations were followedTrained new servers and familiarized them with their workSuccessfully solved customer conflict and problems when errors were made with orders and paymentsAssigned and assisted in daily cleaning roles

Assisted with morning shipments, including the placement and organization of new productEnsured cleanliness of the sales floor at all timesAssisted with store-wide inventory twice a yearPossessed product knowledge to ensure customer satisfactionReceived training for all major roles; Cashier, salesfloor, fitting rooms, shipment, etc.

Addressed guest inquiries and issuesAssisted in serving food and drinks Completed daily cleaning scheduleTrained on drive-thru, take-out and food expeditingOpened and closed drive-thru, which involved food preparatory work, counting tills, and taking temperatures to ensure food safety protocols were met and maintained