I specialise in continuous improvement and customer engagement. I have a particular passion for enhancing the customer experience and engagement wherever I can to ensure the customer has the journey that's right for them. Additional skills include:- Excellent communication skills with stakeholders at all levels - Operational and performance improvement experience- Pragmatic approach with the ability to flex leadership style - Excellent problem solver - Experience of managing multiple projects (including change and strategic)
Listed skills include Stakeholder Management, Insurance, Management, Process Improvement, and 12 others.