Experienced Customer Success and Change Manager with a demonstrated history of working in complex, varied industries. Career spans across private and public sector. Experience in programme & project management, product implementation and relationship management. Delivering large-scale change programmes across multiple locations. Responsible for planning and delivering the business change aspect of project(s) to ensure successful adoption of the associated changes. Change management professional, skilled in operational process improvement, stakeholder management, project planning, outsourcing, customer success Specialities: Change management, project management, internal projects, implementation, business change, SaaS, customer success, transformation, supply chain management, change management, risk assessment, process improvement, process optimisation, operational improvement, worker transfer, service delivery, stakeholder management, customer engagement, commercial, process outsourcing, outsourcing, resourcing, consulting