My Role: service cashier; answer customer queries and complaints in a courteous manner; self-serve checkout assistant; ensure frontend is clean and presentable; stock frontend shelves; and retrieve online orders for arriving customers.Skills attained: Ability to work under pressure; attention to detail, promoting excellent customer service; demonstrates excellent customer service through friendly and polite interactions and putting the customer first; time management skills acquired through juggling work, university and personal commitments; skilled at receiving and processing banking transactions.

My Role: conducted initial/reassessments for women; conducted equipment inductions for new members; cleaned facilities; answered clients enquires via email, call and face-to-face contact; scheduled appointments for clients; managed hard-copy filing system; checked clients in; bookkeeping and service cashier. Skills attained: initial/reassessment skills; multitasking capability; organisation; communication skills via multiple platforms i.e. email, phone, face-to-face, social media; professionalism; great data entry skills attained from bookkeeping duties; strong work ethic and proven ability to write clear and concise documentation of client interactions.