Emma Bishop Email & Phone Number

Chicago, Illinois, United States

Denver, Colorado, United States

Greater Denver Area

Greater Denver Area

Administered troubleshooting and IT support for office of 500 employees with a 99% customer satisfaction rating. Provisioned and provided support for Salesforce, Google Apps, Active Directory, JIRA, PBX, Multifactor Authentication, ODS, Talkdesk and more. Audited systems while implementing new audit procedures for more efficiency and automation. Maintained 5 projects at a time that would improve technical processes in the office while closing 350 tickets per month.

Tucson, Arizona

Consulted on the recruitment, interview, and hiring process of 10+ new employees for various positions. Acted as intermediary between the student team and advisory staff to effectively communicate critical issues or activities. Cultivated strong relationships with students and employees of diverse cultural backgrounds to execute department’s enrollment initiatives.

Tucson, Arizona

Accounted for students’ official transcripts, test scores and other documents needed for admissions. Created country specific recruitment material for over 190 countries such as China and Saudi Arabia. Supported the International Admissions team with essential tasks including responding to emails and inquiries.

Tucson, Arizona

Developed dynamic recruitment campaign that involved determining ideal opportunities for campus-outreach, utilizing social media, and leveraging positive relationships with university organizations and businesses. Organized 4 recruitment events and professional interviews for over 96+ applicants. Collaborated with Executive Board to strengthen infrastructure and provide members with meaningful involvement opportunities. Partnered with President to establish objectives for the purpose of maintaining elite status as #1 Chapter in the Nation.

Tucson, Arizona

Implemented innovative marketing strategies to strengthen campus awareness and boost social media traffic by 95%. Redesigned and actively maintained the fraternity website by creating new marketing materials and using original photos of fraternity members and events. Proactively managed social media pages to effectively drive brand awareness and solidify chapter’s strong social media presence.

Tucson, Arizona

Facilitated the transition into the fraternity by providing leadership and mentoring 34 incoming members. Responsible for conducting seminars on cover letters, resumes, LinkedIn, team building, etc. Maintained records of individual pledge progress throughout their pledge process.

Barcelona Area, Spain

Composed comprehensive business profiles of 36 cities featured on the company’s website promoting the company’s global presence and exhibition capabilities. Produced research deliverables detailing the economic indicators, business conditions, and investment potential of cities critical to client business ventures. Established cultural competency through complete immersion into a cross-culture business and academic environment.

Roseville, Mn

Managed entire store operations during scheduled shifts by performing duties related to staff supervision, inventory control, product orders, and cash control. Maintained company’s critical standards for product and service quality, store sanitation, and speed of service. Ensured and maintained customer satisfaction by efficiently resolving customer complaints and determining actions for conflict resolution.

Shoreview, Mn

Enhanced customer experience through superior customer service. Performed with 94% efficiency on the cash register, leading to a full-time position offer. Assisted other departments of the store when help was needed.

Bachelor Of Science (B.S.), Management Information Systems, Operations Management

Global Business Minor, Study Abroad

Education record