Emma Cheney Email & Phone Number

Provo, Utah, United States

- Maintain average conversion rate of 65%- Support management by providing suggestions to ensure smooth operations- Educate younger salespeople on techniques, strategies, and procedures

Provo, Utah, United States

Managing the wholesale department by:- Updating/maintaining current inventory on multiple listing sites- Shipping high value inventory nationwide- Tracking memo inventory- Negotiating final sale price with customers

Provo, Utah, United States

- Educate customers on diamond grading, ensuring common understanding of inventory to increase product knowledge- Manage and organized the online quotes request email inbox, increasing consumer awareness and enhance the daily response rate by 75%- Achieve merchandising sales goals set monthly with the help of manager feedback in one-on-one meetings to support brand identity

- Assisted team lead in special projects within my first month, organizing data and responding to customers. - Creatively solved customer issues to ensure a good experience with the company. - Visited with my team leader once a month to discuss my improvements and goals.

Brisbane, Australia

- Prepared meals and snacks for the children, got them ready for the day, and entertained them while their mother was at work to ensure their safety and happiness. - Expanded my world view by exploring the city of Brisbane alone - Took the children to the park daily, went to Story Time at the library once a week, and embarked on walks down the family-friendly Main Street to further the children's cognitive and physical development.

- Maintained the highest selling performance ratio at a 40% conversion rate in my first month. - Effectively communicated bride’s specific desires to alterations department to deliver a perfect finished product for all customers. - Managed consumer complaints in a professional manner to ensure their satisfaction.

Bachelor Of Science - Bs, Business Management, 3.96

Expanded my education in the business world, while refining my relationship and familial skills with a minor in Family Sciences.

4.0

Activities and Societies: Volleyball Team, Senior Committee