Emma Rink Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Des Moines, Iowa, United States

• Oversaw and served as the primary point of contact for 15-30 assigned projects perweek maintaining comprehensive oversight through staying updated on the status,expectations, and deliverables.• Increased yearly revenue from ~$400K to ~$1M by streamlining interdepartmentalworkflows that resulted in increases in project capacity by ~150%.• Facilitated and cultivated cross functional communications to ensure projects progressacross 5 different teams.• Provided project updates, revenue insights, and workflow recommendations to theCEO in weekly meetings to improve department culture and continued progress.• Utilized advanced organizational skills to delegate tasks and responsibilities for 10team members and self.• Consistently delivered projects by developing clear, actionable plans to guide teamsthrough each phase of the production process.• Collaborated with suppliers and departments to ensure deadlines are met andprovided timely updates to stakeholders.• Analyzed operational structures and standard operating procedures to enhanceefficiency and optimize workflows.• Identified growth opportunities, implementing cross-functional training andactionable guidance to streamline operations and enhance team productivity.• Resolved process issues in daily status calls, providing clear next steps and solutions.

Chicago, Illinois

• Launched RAYGUN's inaugural Chicago store, increasing local presence in themidwest by 20%.• Led and trained a team of 30 staff members, resulting in improved performance andproductivity.• Approved and submitted payroll information directly to CEO.• Created and managed monthly staff schedules, ensuring alignment with operationaland seasonal needs.• Monitored and analyzed daily sales metrics, optimizing strategies for increasedrevenue generation.• Organized and executed monthly marketing events, driving significantly increasedbrand visibility.

Greater Chicago Area

• Delivered in-depth analytics to customers, optimizing advertising campaigns andimproving target audience reach.• Developed and implemented creative retention strategies to reduce churn, addressclient concerns, and maintain long-term partnerships.• Strengthened collaboration across cross-functional teams to enhance customersuccess initiatives and drive platform adoption.• Created and conducted training for a pilot team of Account Managers focused on collections for delinquent accounts

Ames, Ia

• Honed artistry skills and techniques through performing makeovers on clients daily.• Worked closely with senior management to achieve various sales goals.• Led in sales and education during brand specific events.• Used experience to assist in the training, set up and stocking of a new SiJCP location.• Arranged merchandise strategically to promote sales and engagement. • Researched new products to provide cutting edge knowledge to clients.• Assisted clients in all aspects of store service.• Educated clients on product benefits and usage.

Cedar Rapids, Iowa Area

• Worked directly with owner to launch business.• Developed marketing materials for the new business including business cards, social media pages & posts, logos, etc. • Planned and executed two bridal expos.• Coordinated store owner’s meetings and travel arrangements.• Used client feedback while making buying decisions for next season’s inventory.

Cedar Rapids, Iowa Area

• Created visual merchandising designs.• Served as first point of contact for customers.• Worked flexible hours to fill in when needed, and fulfill customer needs.• Executed various administrative duties.