• Clinically supporting team of counsellors• Communicating program, administrative, and clinical direction to counsellors on team• Discussing challenging cases with counsellors and making suggestions and recommendations as needed• Reviewing case records for completeness, consistency, and quality of digital counselling services provided• Consulting with counsellors regarding cases where domestic violence, child welfare or suicide risks are involved

• Provided short-term counselling to a caseload of 50+ EAP clients via a 90-day internet-based CBT program• Case conceptualization and formulation• Supported clients in setting and achieving SMART goals using CBT & DBT skills• Provided psychoeducation and guided self-help materials relevant to client’s presenting issue

• Provided single-session telephone- and chat-based counselling to EAP clients and SSP Students seeking immediate support• Completed risk assessments for clients facing crisis situations • Created safety plans for clients facing substance use/addictions, child protection concerns, domestic violence, and/or suicidal risk, etc. • Identified the client's presenting concern(s) and directed the client to appropriate service(s)• Utilized psychological assessment tools (eg. the MDI-10 and the PCL-6) to determine eligibility and formulate treatment plans

• Provided same-day counselling sessions to university students in person, by secure video (Zoom for Healthcare), and phone• Conducted brief intake assessment • Used solution-focused therapeutic approaches • Assessed risk and co-creating safety plans as needed • Identified resources and strategies for coping • Triaged to ongoing care if needed• Documented encounters and session records on an electronic health record system (ACCURO)• Administered screening tools (eg. the Adult ADHD Self-Report Scale, CCAPS, PHQ-9, etc.) to aid in the formulation of treatment plans• Provided ongoing sessions to students as needed

• Conducted intake and assessment to prospective patients• Provided individual therapy to patients• Co-facilitated group therapy using various treatment modalities (relational therapy, cognitive behavioural therapy, empowerment, mindfulness, trauma psycho-education, art therapy, and leisure-based/recreation therapy)• Completed discharge planning and resource mapping for patients ending the program• Documented encounters and session records on an electronic health record system (EPIC)• Completed professional development through workshops and seminars • Participated in daily debriefing and weekly team and individual supervision• Updated all resources/handouts within the Trauma Therapy program to be gender neutral/inclusive

• Conducted individual and family therapy sessions in an ongoing or brief (Walk-In) basis for children and youth up to age 24.• Developed and implemented treatment plans; modified when needed.• Participated in daily Walk-In case consultations and discussions.• Developed a greater understanding of specialized areas of social work by regularly attending professional conferences and workshops including trauma, narrative therapy, and motivational interviewing.• Attended and participated in monthly West End inter-agency trauma and abuse case discussions.• Presented a case for review and discussion with members of the clinical team.• Presented to four classes of grade 6, 7, and 8 students on the importance of mental health.• Co-facilitated one ‘Mindful Community for Families” group therapy session each month.• Aided in the development of a therapeutic group for children aged 6-7 with trauma and their parents.• Displayed sensitivity to the cultural needs of the clients and families served.• Connected clients with other community service and resource agencies when needed.• Completed reports, contact notes, and documentation as needed.

Supported three individuals with intellectual disabilities in a small-options group home by:o Providing a comfortable, respectful, supportive homeo Catering to their physical, emotional, social, cultural and spiritual needs o Supporting them by building on their existing strengths and giftso Encouraging decision-making by helping them look at alternative and anticipate consequenceso Providing opportunities to exercise choice in all areas of their liveso Assisting with medications and appointmentso Recognizing the importance of cooperation and teamwork among staffo Maintaining confidentiality and problem-solving