• Build and sustain strong relationships with both new and existing clients through personalized service and follow-ups• Consistently achieve a personal sales goal of 130% through selling techniques and deep product knowledge• Skillfully read customers and assess their needs, preferences, and situations to tailor the sales approach• Effectively address objections by highlighting the exclusive features and benefits of premium eyewear

• Acted as the first point of contact for guests, setting the tone for a pleasant dining experience• Handled initial customer feedback or complaints with tact, professionalism, and efficiency to enhance satisfaction• Efficiently managed the reservation system and seating arrangements to maximize table turnover• Maintained the cleanliness of the front-of-house areas ensuring compliance with health and safety regulations

• Quickly identified customer problems and provided effective solutions to ensure a positive experience• Provided exceptional customer service by proactively addressing inquiries and resolving issues promptly• Maintained a positive and friendly attitude while handling a high volume of customer interactions• Communicated clearly and professionally with customers across channels, including phone and in-person