Emmaline Ham Email & Phone Number

Livonia, Michigan, United States

• Manages Fleet Advisory Hub profiled audience database consisting of 13k+ fleet decision-makers with over 1.5M vehiclesDataset management tasks include: facilitating recruitment for Commercial Vehicle/Fleet research, maintaining and merging up-to-date records, and coding new data transformations• Facilitates communication and collaboration with clients as a main point of contact through the quantitative research process, from drafting and designing questionnaires to fielding surveys to creating and presenting final deliverables• Analyzes survey data to develop insights and recommendations to support Commercial Vehicle/Fleet reports on an ad hoc and syndicated basis• Ensures data quality for deliverables through survey data cleaning and report quality checking, using SPSS syntax, Excel formulas, and manual verbatim review• Assists with a broad spectrum of market research projects as well as quantitative and qualitative research methodologies, including UX research, brand research, product research, competitive analysis, MaxDiff and Conjoint exercises, and in-depth interviews

Livonia, Michigan, United States

Ann Arbor, Michigan, United States

• Created, automated, and proofed data and data visualizations in PowerPoint presentations for nearly 20 clients• Coded and tested surveys for 10 external clients using LimeSurvey• Developed a data analytics reporting dashboard product for Microsoft Dynamics 365 Customer Voice using Power BI

Dearborn, Michigan, United States

• Cleaned, organized, and analyzed Qualtrics survey data using Excel and SPSS to discover insights • Prepared final presentation for decision-makers in several departments across the university• Updated annual Graduate Exit Survey, adding and modifying dozens of questions with skip and display logic

Ypsilanti, Mi

• Researched and recorded data for 4,000+ line items and priced 100+ items across over 600 quote requests• Trained and assisted 3 new direct sales team members to handle a 20%+ increase in quote requests Year-to-Date• Interfaced with the company's Enterprise Resource Planning (ERP) and inventory systems on a daily basis• Managed and submitted 40 bids and requests for quotations (RFQs)• Supported 7 inside sales representatives and collaborated with the direct sales team on hundreds of quotes

Dearborn, Mi

▪ Supported the success of dozens of students enrolled in Business Statistics by planning and implementing session plans based on class material▪ Observed and provided feedback to fellow Supplemental Instruction leaders to improve the usefulness of sessions

Ypsilanti, Michigan

• Managed and submitted 35 bids and requests for quotations (RFQs) in less than 4 months• Supported 7 inside sales representatives and collaborated with the direct sales team on hundreds of quotes• Read and completed legally binding documents and contracts on behalf of the company

Bachelor Of Business Administration - Bba, Major: Digital Marketing, Minor: Applied Statistics, 4.00 Gpa

Activities and Societies: American Marketing Association, Beta Gamma Sigma Honor Society, Women in Business, Intelligent Systems.

Associate Of Arts - Aa, Business, 4.00 Gpa

Activities and Societies: Phi Theta Kappa Honor Society Member

Associate Of Science - As, General Studies In Math And Natural Sciences, 4.00 Gpa

High School, 4.00 Gpa

Activities and Societies: WTMC Student Ambassador, Business and Technology Career Pathways Panelist, FIRST Robotics Team 6101