Emma Lucas Email and Phone Number

Partner with business, identifying risks to be managed to enable strategy achievement.• Facilitate risk workshops with executives and senior management to identify threats to achieving group objectives and corporate strategy. Supporting development and implementation of treatments.• Revamped V/Line’s Enterprise Risk Management (ERM) policy and framework to align with ISO AS 31000:2018 and Department of Transport & Planning’s framework. • Perform deep dives into risks, collaborating with the business to determine root cause and provide recommendations.• Administer ERM system; CammsRisk. Making significant improvements, automating manual processes, and developing time-saving initiatives. • Coordinated tender process for engaging consultant to develop a compliance management framework, obligations register and controls testing processes.

Worked collaboratively with business units, leading implementation and management of analytics, risk management, assurance, business continuity, and compliance systems.• Developed and maintained Fed Square’s assurance and risk frameworks, compliant with the Minister for Finance Standing Direction: Risk Management Framework & Processes. • Developed and implemented risk management strategy and workplan.• Drafted and presented quarterly audit, risk, and compliance briefs/reports to Audit & Risk Committee and Board.• Implemented and administered risk system; CammsRisk.• Assessed organisations’ risk maturity; developed and delivered targeted training.• Managed outsourced internal audit function ensuring risk areas were targeted.• Led compliance management, monitored obligations, managed response to breaches.• Owner of Privacy, Public Interest Disclosures, fraud & Corruption policies & procedures.• Performed risk maturity assessments meeting insurance requirements of VMIA.• Maintained Fed Square’s business continuity plan and led COVID-19 response.

Partnered with AU and NZ businesses to identify and manage risks to achieve Group strategy. Conducted internal audits of management systems and business processes.• Facilitated risk workshops with leadership teams. Identified emerging risks via incident review, hazard logs, risk champions, research, media releases, and key risk indicators.• Implemented and administered risk and assurance system; Protecht. Developed user guides, reports and dashboards, conducted executive training, presented demo to Audit & Risk Committee. • Contributed to development of 3-year audit workplan; utilising three lines model. • Mentored graduate to perform risk assessments, test controls, and develop treatments.• Developed audit scope with stakeholder consultation. Developed testing procedures covering risk areas. Collaborated to develop suitable corrective actions. • Prepared risk profile and audit finding status reports for Audit & Risk Committee.

• Led small team of high-performing accountants; performed recruitment activities, coached and provided training, enabled open collaboration & continuous development.• Supported provision of revenue recognition, accounting, and reporting advice. • Updated the Revenue Accounting business rules and streamlined revenue accounting processes and procedures across Jetstar Branded Airlines.• Reviewed and approved monthly balance sheet reconciliations and journals.• SME for matters relating to revenue recognition, accounting, and settlement, and supported the commercial team with new initiatives and change management.

Planned, led, and tracked Group Operations audits and risk assessments of the Jetstar Branded Airlines operational management systems.• Developed, implemented, and delivered the Group Operations assurance program, inc. risk-based audit scheduling process.• Conducted risk assessments on findings and tracked non-compliance issues through to resolution through structured reporting and escalation processes.• Collaborated with stakeholders across Australia and Asia, assisted airlines to develop commonality in processes, and kept abreast of current and emerging compliance issues.• Participated in quality, safety, and operational improvement projects. Developed group-level policies and procedures.• Contributed to executive, airline safety committee, and board briefs and reports.

Managed prime (Thales) and sub-contracts, supported project schedulers, collaborated with engineers, developed stage plans and reports, and submitted budget estimates. • Coordinated the Project’s risk management and assurance processes; recorded hazards, risks, and issues. Assessed risks for potential impacts to cost, schedule, or quality, and facilitated effective monitoring and mitigating actions. • Monitored scope and engineering change requests, and managed delivery defects. • Led small team of contract administrators; performed recruitment activities, provided on-the-job training, encouraged continuous development, and managed performance.• Prepared briefs/reports, Cabinet/Ministerial submissions, & Budget Estimates. Sought approval for Commonwealth funds, entered negotiations, and drafted contracts.

Responsible for national performance and compliance audits covering information systems, financial, contract management, environment, security, and asset management.• Stakeholder consultation during planning phase developing scope, covering risk areas and concerns identified. • Prepared detailed audit plans identifying tasks to be performed, milestones to be monitored, and resource allocation. • Performed audit research, determining the audit fieldwork to be conducted.• Drafted audit reports detailing findings and recommendations based on collation and analysis of data, presenting these to the client. • Managed highly confidential and sensitive information; held secret clearance.

Led external financial statement audits, business analysis, and internal controls testing, inc. Sarbanes Oxley. Tracked time/costs to budget, allocated work, monitored task completion, discussed findings with clients.• Pre-engagement activities, planning, and defining audit programs. Analysed financial information, processes, and systems to determine risk areas.• Recommended internal controls and business process improvements.• Coached and mentored junior analysts and identified development needs.• Applied high standards of professional integrity, objectivity, and independence to all activities; adhering to the Auditing Standards. • Diverse clients; Cadbury Schweppes, Primus Telecommunications, Vision Australia, Carter Holt Harvey, Anite International, Aquent, Nylex, Westco Jeans, GUD Holdings.• Nominated for Deloitte Businesswoman of the Year.