Emma Kelly Email & Phone Number

St Albans, United Kingdom

Hertfordshire, UK

As a Store Manager I am in charge of recruiting, training, motivating and appraising the store team.My role is to maximise the stores profits, leading the team to drive sales through the implementation of great store standards, impactful promotional displays and marketing materials, as well as providing an outstanding customer service experience and.

I returned to this role on a part-time basis in order to explore other avenues. In this time, I have set up my own cake decorating company.

This was a face to face customer service role which involved helping customers with their day-to-day banking needs, assisting them with using the new everyday banking systems in branch and organising the banking hall to make sure each customer was seeing the right person to assist them with their needs. I chose to leave this role as I saw no opportunities.

Surrey, UK

During my 2 years of management, I ran 3 different stores, being promoted from one to the other each time. Running these stores included managing teams of up to 15 people. Responsibilities in this role included controlling shrinkage; achieving sales targets; meeting personnel budgets; implementing and maintaining high standards, both on the shop floor and.