Emma-Louise Marston Email & Phone Number

United Kingdom

Fulham

Dynamics 365 project feasibility lead for retail Sustainability lead for retailMental Health First Aider

London, United Kingdom

Symons Street, Chelsea, London, United Kingdom

During my time at The White Company I realised that one of my strengths is an overwhelming obsession for service and doing the right thing for the customer.In 2014 I was nominated by the senior board to be one of nine people from across the business to join the first Global Super Team - a mentoring and development programme designed to grow future talent. As part of this group I experienced new coaching techniques that wouldn't immediately spring to mind as management development tools… Show more During my time at The White Company I realised that one of my strengths is an overwhelming obsession for service and doing the right thing for the customer.In 2014 I was nominated by the senior board to be one of nine people from across the business to join the first Global Super Team - a mentoring and development programme designed to grow future talent. As part of this group I experienced new coaching techniques that wouldn't immediately spring to mind as management development tools most notably horse whispering as a horse cares nothing for status or length of service. The lessons I learned about myself that day will always stay with me and helped me understand more about my management style than any amount of 360 feedback. Show less

London, United Kingdom

Responsible for all back of house functions including HR; recruitment; loss prevention; health and safety; stock movement; administration; training; and succession planning. Front of house responsibilities included driving customer loyalty; service team; customer service initiatives; and delivering the commerciality of the concession business which included Warehouse, Oasis, DCK, Lloyds shoes and Barratts.Worked on a project to produce a Social Media strategy and implementation… Show more Responsible for all back of house functions including HR; recruitment; loss prevention; health and safety; stock movement; administration; training; and succession planning. Front of house responsibilities included driving customer loyalty; service team; customer service initiatives; and delivering the commerciality of the concession business which included Warehouse, Oasis, DCK, Lloyds shoes and Barratts.Worked on a project to produce a Social Media strategy and implementation programme for Outfit. Show less

London, United Kingdom

Responsible for the recruitment of retail professionals ranging from supervisory to executive level.

Knightsbridge, London

Oversaw twelve brands within Athletics and Technical Equipment Departments; building and maintaining relationships with owners and reps.Liaised directly with buying teams on a daily basis to influence stock package, exclusives and brand inserts.Produced weekly trade reports for Buying DirectorCompleted Recruitment Accreditation Programme.

Oxford Circus, London

Category Manager for Running and Customer Service.Liaised directly with buying, merchandising and marketing teams in UK and Worldwide to develop flagship running pavilion.Coached and developed a team of runners with no retail experience.Worked with wholesale vendors to select product ranges for their stores.Responsible for Nike athletes in store experience.

Various Locations

I began my time at River Island as Assistant Manager in the Marble Arch store before moving to Oxford Circus and then undertaking secondments to Swansea and Kingston Upon Thames as Store Manager. My last role with River Island was as Store Manager of Kingston Upon Thames.One of the biggest challenges and proudest achievements of my career was the setting up and management of an offsite storage operation whilst at Kingston Upon Thames. This was a busy store with minimum back of house… Show more I began my time at River Island as Assistant Manager in the Marble Arch store before moving to Oxford Circus and then undertaking secondments to Swansea and Kingston Upon Thames as Store Manager. My last role with River Island was as Store Manager of Kingston Upon Thames.One of the biggest challenges and proudest achievements of my career was the setting up and management of an offsite storage operation whilst at Kingston Upon Thames. This was a busy store with minimum back of house space, I also had a container two miles away and a stock room in another store six miles away. Show less

Brent Cross, London

Company VM trial store.

London, United Kingdom

Worked in Oxford Street as Ladieswear Sales Manager and High Street Kensington as Menswear Sales Manager.

Various Locations

Worked across all the Arcadia young fashion brands within junior management roles in Portsmouth and Guildford.