Emma Burns Email & Phone Number

Global, Gb

This is an extremely busy and challenging role, as part of a highly motivated Information Technology Management team, providing professional, proactive, high level Executive Assistant support to the EMEA Chief Information Officer and Global Head of IT Transformation.

My role at Acenden was to support a director and two legal executives and their teams, as well as providing general administrative assistance for the London office.I enjoyed a range of roles including diary management; a high level of client contact (arranging meetings, conference calls, conferences, dinners and sporting events); amending and formatting Word, PowerPoint, Excel and Visio documents (RFIs, RFPs, letters, policies and legal documentation); and general administrative duties.

London, Gb

My workload at BBP was split between managing the office and as PA to the two Directors as well as providing administrative support to the wider team.I provided a high level of support to the Directors - managing inboxes and calendars; scheduling meetings and conference calls; arranging frequent travel and accommodation; amending and formatting Word, PowerPoint and Visio documents; audio and copy typing and a high level of client contact.As office manager I managed the reception area and switchboard (supervising a part-time administration assistant); negotiated and renewed contracts to achieve the most efficient and cost effective supplies and services; ensured daily office supplies, equipment and systems were in good order; resolved IT issues promptly; recruited temporary and permanent administration staff and screened graduate applications. I was also the Health & Safety Manager, responsible for reviewing and updating the health and safety policy and ensuring that it was observed, a Fire Warden and First Aider.

Chicago, Illinois, Us

I joined Sidley Austin as a Legal Secretary and was promoted to Float Secretarial Coordinator and then to Secretarial Coordinator.As Secretarial Coordinator my duties included managing the secretarial assignment to fee-earners to ensure that secretarial resources were utilised to maximum efficiency; assisting with disciplinary and absence review meetings; conducting annual appraisal and quarterly performance management meetings for 26 secretaries; inducting new lawyers in relation to the Secretarial Services group; conducting return to work interviews; maintaining accurate, up-to-date records of secretarial holidays, sickness and absence; drafting the evening overtime rota and analysing overtime statistics.My role as Legal Secretary was within the Finance Department and encompassed complex transaction document creation and amendment; PowerPoint presentations; audio and copy typing; client liaison in person and on the telephone; inbox and calendar management; travel and expenses; timesheets; maintenance of the electronic filing system (iManage) and hard copy files.

London, Gb

I joined Clifford Chance as HR Administrator and was promoted to HR Officer (HR contact for 225 trainee solicitors).I was initially responsible for the administration of Graduate applications, inputting details onto the database, generating letters and coordinating interviews; I then progressed to managing the Summer Student and bursary schemes, assessing graduate applicants at post interview Assessment Days and managing the bi-annual “seat changeround” procedure to resource the London practice areas (180 trainees) and international offices (45 trainees) where demand exceeded supply.

Cipd, Human Resources Management/Personnel Administration, General

Btec National, Business Studies

Education record